ICF
Description
ICF seeks a highly qualified candidate to serve as the Psychosocial Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for Unaccompanied Children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal community’s skills and capacity to provide immigration legal support. The Psychosocial Manager is responsible for developing and overseeing psychosocial support services across the network for UAC seeking legal assistance and under universal representation. This includes the development of processes and tools to support all facets of the psychosocial legal work.
The successful candidate will have broad knowledge of psychosocial services provided in person and remotely including biopsychosocial assessments and trauma informed care.
Key Responsibilities
Psychosocial Manager responsibilities include:
Setting standards in conjunction with network providers for psychosocial services
Work collaboratively across teams to identify knowledge gaps and training and technical assistance needs
Developing processes, tools, strategies, and data collection fields for psychosocial services
Insert trauma informed expertise into tools and strategies to be adopted by direct service practitioners
Capture tools, strategies, and processes from partner organizations that can be standardized as best practice
Coordinate all work with SMEs and partners in delivering psychosocial services
Inform all quality management and reviews of psychosocial services
Work with the Stakeholder Manager to assure all services are provided across the network to meet the needs of UAC to participate meaningfully in their own legal representation
Basic Qualifications
Master’s degree in social work, public administration, or related field which requires an understanding of written communication. Licensed clinical practitioner
A minimum of 5 years managing projects, tasks, or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships
A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for capacity building projects
A minimum of 3 years’ experience doing assessments, developing trauma informed interventions, and making referrals of traumatized or vulnerable populations
Preferred Skills
Experience in project management, and communication
Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings
Working knowledge of the refugee, immigrant, and asylee challenges
Experience working for a refugee program
Professional Skills
Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs
Exceptional project management skills, with a focus on TA project management
Strong analytical, problem‑solving, and decision‑making capabilities
Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs
Ability to promote and contribute to an equitable and inclusive organizational culture and environment
Excellent verbal, interpersonal and written communication skills
Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy
Proficient with MS office applications (i.e. Word, Excel, and PowerPoint)
Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range The pay range for this position based on full‑time employment is: $89,203.00 – $151,646.00, Nationwide Remote Office (US99)
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Business Consulting and Services
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The successful candidate will have broad knowledge of psychosocial services provided in person and remotely including biopsychosocial assessments and trauma informed care.
Key Responsibilities
Psychosocial Manager responsibilities include:
Setting standards in conjunction with network providers for psychosocial services
Work collaboratively across teams to identify knowledge gaps and training and technical assistance needs
Developing processes, tools, strategies, and data collection fields for psychosocial services
Insert trauma informed expertise into tools and strategies to be adopted by direct service practitioners
Capture tools, strategies, and processes from partner organizations that can be standardized as best practice
Coordinate all work with SMEs and partners in delivering psychosocial services
Inform all quality management and reviews of psychosocial services
Work with the Stakeholder Manager to assure all services are provided across the network to meet the needs of UAC to participate meaningfully in their own legal representation
Basic Qualifications
Master’s degree in social work, public administration, or related field which requires an understanding of written communication. Licensed clinical practitioner
A minimum of 5 years managing projects, tasks, or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships
A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for capacity building projects
A minimum of 3 years’ experience doing assessments, developing trauma informed interventions, and making referrals of traumatized or vulnerable populations
Preferred Skills
Experience in project management, and communication
Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings
Working knowledge of the refugee, immigrant, and asylee challenges
Experience working for a refugee program
Professional Skills
Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs
Exceptional project management skills, with a focus on TA project management
Strong analytical, problem‑solving, and decision‑making capabilities
Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs
Ability to promote and contribute to an equitable and inclusive organizational culture and environment
Excellent verbal, interpersonal and written communication skills
Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy
Proficient with MS office applications (i.e. Word, Excel, and PowerPoint)
Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range The pay range for this position based on full‑time employment is: $89,203.00 – $151,646.00, Nationwide Remote Office (US99)
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Business Consulting and Services
#J-18808-Ljbffr