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Verlo Mattress Factory of St Charles IL

Comfort Coach- Mattress Sales

Verlo Mattress Factory of St Charles IL, Saint Charles, Illinois, United States

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Hello, and thanks for considering our local and family-owned company! Here at Verlo Mattress - St Charles we are looking for a well-spoken, upbeat, goal-oriented, driven, and trusted person to join our growing Comfort Coach team. Our Comfort Coaches help local community members by informing them of the best way to get a great night's sleep. We do this through a knowledge and science-based sales process designed specifically to help our Guests meet their needs.

We will train the right candidate; no sales experience is necessary. All we require is a willingness to learn, a can-do attitude, and the ability to develop trusted relationships with our Guests!

Responsibilities

Present, educate, promote, and sell products/services using a proven, easy-to-navigate sales system.

Perform cost-benefit and needs analysis for customers to meet their needs

Establish, develop, and maintain positive and trusted customer relationships

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed-upon sales targets and outcomes within schedule

Coordinate sales efforts with team members and other departments

Support Regional Sales Manager in various store/factory activities as required

Perform In-Home Comfort Adjustments as needed to ensure Customers experience the great sleep they deserve

Skills

Ability to truly listen to Customers and help them according to their wants and needs

Customer Service mindset, always looking at ways to help the Customer

Relationship management skills and openness to feedback

Highly motivated and target driven

Sales experience preferred but not required

Proficient computer skills

Social Media skills a plus

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