Tire Pros & Wheel Experts
Automotive Service Advisor
Tire Pros & Wheel Experts, Billings Metropolitan Area, Montana, United States
Full Time • Stillwater 63903
Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Job Summary Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities.
Responsibilities
Promptly meets and greets customers
Determines the nature of customer problems; May make road test or visually inspect the vehicle
Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
Obtains customer approval for service before delivering order to service personnel
Reviews completed repairs or services performed with customers and collects payment
Maintains cleanliness of showroom and re-stocks display as needed
Performs daily cash/sales procedures at close of business day
Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
High School graduate or comparable vocational training
Knowledge of computerized sales and marketing software
Knowledge of auto/truck tire, lubrication and maintenance issues
Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
Preferred Experience:
2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Experience as a vehicle mechanic or lubrication technician
Benefits and Perks
Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Compensation: $50,000.00 - $75,000.00 per year
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits.
Apply now
to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
Apply with Indeed
(if you already have a resume on Indeed)
Or apply here. Why Tire Pros? Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Great place to work, friendly knowledgeable staff. Clean shop with even cleaner restrooms. Up to date service equipment and knowledgeable tire salesmen. Clean uniforms and tools are provided.
#J-18808-Ljbffr
Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Job Summary Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities.
Responsibilities
Promptly meets and greets customers
Determines the nature of customer problems; May make road test or visually inspect the vehicle
Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
Obtains customer approval for service before delivering order to service personnel
Reviews completed repairs or services performed with customers and collects payment
Maintains cleanliness of showroom and re-stocks display as needed
Performs daily cash/sales procedures at close of business day
Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
High School graduate or comparable vocational training
Knowledge of computerized sales and marketing software
Knowledge of auto/truck tire, lubrication and maintenance issues
Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
Preferred Experience:
2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Experience as a vehicle mechanic or lubrication technician
Benefits and Perks
Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Compensation: $50,000.00 - $75,000.00 per year
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits.
Apply now
to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
Apply with Indeed
(if you already have a resume on Indeed)
Or apply here. Why Tire Pros? Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Great place to work, friendly knowledgeable staff. Clean shop with even cleaner restrooms. Up to date service equipment and knowledgeable tire salesmen. Clean uniforms and tools are provided.
#J-18808-Ljbffr