Team Member Relations Specialist (Employee Relations) Job at Giant Eagle, Inc. i

Team Member Relations Specialist (Employee Relations) Job Summary The Team Member Relations Specialist is a key partner for stores and field leadership and provides expertise, coaching, and advice primarily in the areas of employee relations, employee programs, and interpretation of policies and procedures. Working in close partnership with the Regional and Store leaders, the Team Member Relations Specialist is accountable for utilizing project management, facilitation, and communication expertise to deliver relevant and effective employee relations solutions. Qualifications 2+ years as HR Generalist 2-3 years employee (team member) relations experience Proficiency with MS Office suite, especially Excel Experience with Workday HCMS, Kronos, Convercent or similar GRC software solutions Bachelor's Degree in Human Resources or related field (desired) Willingness to travel to store locations in the Akron/Canton/Cleveland region to conduct HR/ER investigations Responsibilities Conduct team member relations investigations, analyze organizational issues, and work in partnership with HR leadership to develop and execute plans to address problem areas. Guide, train, and direct business partners on the execution of HR policies and processes to ensure appropriate legal (EEO, ADA, FMLA, etc.) and organizational compliance, including conducting compliance audits. Collect data and present the Regional/area trends across Team Member relations cases to assess organizational needs and assist HR leadership in diagnosing root cause problems that impact overall organizational health. Use positive and professional business practices to effectively resolve various Team Member concerns regarding grievances, Team Member complaint resolutions, CBA interpretations, Company policy interpretations, etc., with appropriate internal and external business partners. Assist and participate in the preparation and communications for labor negotiations and/or union‑free activities, as assigned. Where applicable, ensure accurate implementation of CBA ratification changes and updates, and conduct CBA and/or union‑free leadership training. Serve as an advocate for our Team Members and work to resolve Team HR related questions and issues. Provide counseling and direction to team members, facilitate communication, and help resolve conflicts that impact employee engagement. Assist in implementing the organization’s performance management process through coaching, educating, and providing feedback at the District and Store levels. Maintain, produce, and analyze employee‑related reporting. Maintain knowledge and awareness of all federal, state, and local labor and wage and hour laws. Proactively provide specific tools and resources as it relates to the overall improvement of our workplace culture. Maintain proper documents in employee files. Manage adverse background checks. Partner with the HRBP (HR Business Partners) to assist in facilitating climate surveys with store‑level associates to assess culture and engagement. Perform additional duties, projects, etc., as necessary that support the field organization. About Us At Giant Eagle Inc., we’re more than just food. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis areas. From our warehouses to our grocery stores and through our corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us. Seniority level : Mid‑Senior level Employment type : Full‑time Job function : Other Industries : Retail Groceries #J-18808-Ljbffr