Employee Relations Coordinator Job at Yale NewHaven Health in New Haven

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The position is responsible for supporting Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. This position will support the Department in the areas of employee relations, HRIS, benefits and salary administration. Provides a broad range of HR support services to client units and their respective staff. Incumbent should have a general knowledge of company practices and policies and specific knowledge of the legislation and administrative mandates. Administers multiple benefits, compensation, and employee relations policies specific to each affiliate organization supported. Must demonstrate excellent customer service skills combined with knowledge of responsible areas to effectively meet the needs of internal and external customers. Handles multiple tasks concurrently while using good judgment prioritizing, balancing and organizing workload. EEO/AA/Disability/Veteran Responsibilities Coordinator Coordinates various HR initiatives such as Bring Your Child to Work Day, Know Your Numbers and other delivery network sponsored events as required. Assists with implementation of Diversity & Inclusion (D&I) events and initiatives. Prepares and implements presentations to Leadership and HR Center of Excellence (COE) coordination. Handles data management and administration in Employee Engagement Survey. Administers Employee Emergency Assistance Fund. Responds to department and finance data requests (turnover, vacancy, recruiting, etc.). Serves as backup resource for employee relations matters. Serves as primary resource to triage unemployment compensation claims/correspondence to the appropriate HR lead/HRBP. Employee Relations Interprets policies to employees and/or supervisors to assist management in formulating responses. Ensures managers are aware of affirmative action goals and efforts to increase representation among minority populations. Facilitates employee communications efforts and provides appropriate feedback to management regarding responses, questions, or concerns. Provides advice, assistance and follow-up on company policies, procedures and documentation. Facilitates exit interviews with employees to gather information regarding company policies, benefits, salary and work environment. HRIS Responsible for providing support to users on Manager Self Service and Employee Self Service, troubleshooting and resolving issues. Coordinates reporting requests as needed. Processes changes in HRIS/Lawson to include new hires and other data entry as necessary. Benefits Assists in case management activities related to workers' compensation and disability claims. Responds to questions or concerns regarding employee benefit plans, workers' compensation, disability claims, and tuition reimbursement program, as appropriate. Explains benefit plans and answers employee questions. Resolves issues as they arise. Responds to questions or concerns regarding Employee Leave requests. Other Assists managers with maintaining and updating job descriptions as necessary. Demonstrates positive customer service skills in dealing with all internal and external clients. If unable to answer a question or request, assists caller in identifying appropriate resource. Performs other HR generalist duties as assigned. Qualifications EDUCATION Bachelors Degree or equivalent experience required. EXPERIENCE One year experience in Human Resources with a working knowledge of Recruitment, HRIS, and/or Employee Relations strongly preferred. General understanding of State and Federal laws and regulations affecting employment, preferred. SPECIAL SKILLS Candidate will demonstrate excellent customer relations, listening and writing skills. Must be able to communicate with compassion and courtesy. Excellent analytical and computer skills. Must have excellent PC skills including Word, Excel, PowerPoint and database management. Strong background and knowledge of Human Resource regulations and procedures including Wage and Hour, Benefits, Family Medical Leave, Recruitment and Salary Administration. Should be familiar with utilizing internet to search and obtain information. Must have strong organizational skills and be able to work independently. Must be able to multitask and adjust priorities as needed. Must be able to travel to various satellite locations throughout Connecticut and be flexible with work schedule. Must be able to attend early morning and evening meetings. YNHHS Requisition ID: 162937 #J-18808-Ljbffr