UNIVERSITY OF ARIZONA
The University of Arizona’s University Information Technology Services (UITS) invites applications for a Salesforce Administrator who is energized by problem-solving, collaboration, and building high-quality solutions. This role supports the University’s enterprise Salesforce CRM (Trellis) and works closely with fellow administrators, developers, engineers, architects, and product owners across multiple layers of the platform.
We are seeking individuals who enjoy analyzing business needs and helping design technical solutions using Salesforce tools and features. The role provides opportunities to learn new capabilities—including emerging AI-enabled platform features—and contribute to an evolving CRM ecosystem that supports academic and administrative units across campus.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please
click here .
Duties & Responsibilities
Configure, develop, and maintainSalesforce solutions and related systems to meet business needs.
Support existing Salesforce featuresand troubleshoot issues as part of daily operations.
Collaborate with developers,engineers, and other technical partners across multiple layers of thetechnology stack.
Participate in Agile ceremonies andcontribute to iterative planning, refinement, and delivery.
Test new and existing products;assist with environment management and release activities.
Contribute to documentation,analysis, and design discussions that improve solution quality and userexperience.
Knowledge, Skills, and Abilities
Abilityto work independently and collaboratively as part of a team.
Abilityto communicate clearly in both verbal and written formats.
Stronganalytical, inductive reasoning, and problem-solving skills.
Abilityto manage multiple concurrent tasks and prioritize effectively.
Skillin configuring and maintaining application systems and supporting technologies.
Interestand aptitude for learning new tools, including emerging AI-assistedfunctionality and light development workflows.
Abilityto communicate technical and business contexts with users of varying levels oftechnical expertise.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor’s degree.
3 years of relevant work experience.
Or
Equivalent combination of education and work experience.
Preferred Qualifications (none)
FLSA
Exempt
Full Time/Part Time
Full Time
Number of Hours Worked per Week
40
Job FTE
1.0
Work Calendar
Fiscal
Job Category
Information Technology
Benefits Eligible
Yes - Full Benefits
Rate of Pay
$65,687 - $85,393
Compensation Type
salary at 1.0 full-time equivalency (FTE)
Grade
9
Compensation Guidance
The
Rate of Pay Field
represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The
Grade Range
represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
PC2
Job Family
Applications Development
Job Function
Information Technology
Type of criminal background check required:
Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies
1
Target Hire Date
Expected End Date
Contact Information for Candidates
uits-jobs@arizona.edu
Open Date
12/4/2025
Open Until Filled
Yes
Documents Needed to Apply
Resume and Cover Letter
Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
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We are seeking individuals who enjoy analyzing business needs and helping design technical solutions using Salesforce tools and features. The role provides opportunities to learn new capabilities—including emerging AI-enabled platform features—and contribute to an evolving CRM ecosystem that supports academic and administrative units across campus.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please
click here .
Duties & Responsibilities
Configure, develop, and maintainSalesforce solutions and related systems to meet business needs.
Support existing Salesforce featuresand troubleshoot issues as part of daily operations.
Collaborate with developers,engineers, and other technical partners across multiple layers of thetechnology stack.
Participate in Agile ceremonies andcontribute to iterative planning, refinement, and delivery.
Test new and existing products;assist with environment management and release activities.
Contribute to documentation,analysis, and design discussions that improve solution quality and userexperience.
Knowledge, Skills, and Abilities
Abilityto work independently and collaboratively as part of a team.
Abilityto communicate clearly in both verbal and written formats.
Stronganalytical, inductive reasoning, and problem-solving skills.
Abilityto manage multiple concurrent tasks and prioritize effectively.
Skillin configuring and maintaining application systems and supporting technologies.
Interestand aptitude for learning new tools, including emerging AI-assistedfunctionality and light development workflows.
Abilityto communicate technical and business contexts with users of varying levels oftechnical expertise.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor’s degree.
3 years of relevant work experience.
Or
Equivalent combination of education and work experience.
Preferred Qualifications (none)
FLSA
Exempt
Full Time/Part Time
Full Time
Number of Hours Worked per Week
40
Job FTE
1.0
Work Calendar
Fiscal
Job Category
Information Technology
Benefits Eligible
Yes - Full Benefits
Rate of Pay
$65,687 - $85,393
Compensation Type
salary at 1.0 full-time equivalency (FTE)
Grade
9
Compensation Guidance
The
Rate of Pay Field
represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The
Grade Range
represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
PC2
Job Family
Applications Development
Job Function
Information Technology
Type of criminal background check required:
Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies
1
Target Hire Date
Expected End Date
Contact Information for Candidates
uits-jobs@arizona.edu
Open Date
12/4/2025
Open Until Filled
Yes
Documents Needed to Apply
Resume and Cover Letter
Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
#J-18808-Ljbffr