Under Armour
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Sales Keyholder, PT
role at
Under Armour
Our company values—Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality—serve as both a roadmap for our teams and the qualities expected of every teammate.
Values & Innovation At Under Armour, we are committed to empowering those who strive for more. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. They are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further—no matter your role. That means developing, delivering, and selling the state‑of‑the‑art products and digital tools that make top performers even better.
Job Highlights Compensation:
$16.75 – $18.83
per hour
Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first‑time leadership role for the right candidate.
We Count On Our Sales Keyholders To
Ensure we always provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well‑stocked
Open and close the store when necessary
Minimum Requirements
At least 18 years old
High school degree or equivalent
1+ year of retail/customer service experience
Available to work a flexible schedule – including evenings, weekends, and holidays
Comfortable with technology (such as hand‑held and mobile devices)
Strong communication skills
Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
Preferred Qualifications
Previous experience in a leadership position
Previous experience in a retail setting
Perks & Benefits
Generous teammate discount
Monthly bonus incentive pay eligibility
Opportunity to participate in special contests with chances to win merchandise and other exclusive prizes
Work‑Life Assistance Program to support health, personal, family or work‑related challenges
High‑energy environment, working alongside people who appreciate the power of a team
Opportunities for professional development and advancement
Purpose of Role The Keyholder, Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligned with Under Armour’s core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go‑to leader in the absence of the Assistant Store Manager and is responsible for opening and closing stores.
Your Impact
Sales & Omni
– As part of the store leadership team, support driving sales and retail/omni KPI target achievement; act as the leader on duty and consistently model the brand’s athlete service standards and selling behaviors; provide in‑depth information related to a wide portfolio of technical products; seek and offer solutions to athletes based on their requests.
Brand image & Customer Experience
– Support training teammates to provide a unique selling culture; use advanced functional expertise to drive sales and athlete loyalty; share, guide and train basic core and seasonal product knowledge to junior teammates.
Retail Operations
– Responsible for keeping the store key, opening and closing store according to SOPs; train and lead teammates in daily operations aligning with UA process and policies; maintain standards covering merchandise and floor sets; evaluate store sales and payroll goals using reports and tools; ensure audit compliance and meet loss‑prevention standards; assume Keyholder, Stock responsibilities as necessary.
Leadership & Team Collaboration
– Communicate clear priorities, sales and KPI targets to teammates; support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities; support the Store Manager, Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.
Qualifications
Advanced numeracy, literacy, and advanced communication skills
Fluent in local language and basic verbal English skills
Basic people management skills
Proficient in use of computers and other technology
Effectively communicate with athletes, teammates and leadership
Adjusts to new ideas/methods of working
Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
Knowledge and understanding of employment laws and compliance with federal, state, and local requirements
Moderate knowledge of industry/retail operations and ability to create solutions
Advanced selling experience and comprehensive industry understanding
May anticipate and prevent problems and roadblocks before they occur
Requirements
One year experience in a sports/apparel & footwear retail environment
Exposure to Keyholder experiences
High School education or equivalent
Availability to work a flexible schedule, including holidays, nights, and weekends
Physical Requirements
Ability to handle or relocate products up to 25 lbs/12 kgs
Able to stand and move about for extended periods with short breaks to handle products
Ability to freely access all areas of the store, including selling floor, stock and register area
Reasonable accommodations may be made to assist in performing essential responsibilities
Our Commitment to Equal Opportunity At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
#J-18808-Ljbffr
Sales Keyholder, PT
role at
Under Armour
Our company values—Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality—serve as both a roadmap for our teams and the qualities expected of every teammate.
Values & Innovation At Under Armour, we are committed to empowering those who strive for more. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. They are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further—no matter your role. That means developing, delivering, and selling the state‑of‑the‑art products and digital tools that make top performers even better.
Job Highlights Compensation:
$16.75 – $18.83
per hour
Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first‑time leadership role for the right candidate.
We Count On Our Sales Keyholders To
Ensure we always provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well‑stocked
Open and close the store when necessary
Minimum Requirements
At least 18 years old
High school degree or equivalent
1+ year of retail/customer service experience
Available to work a flexible schedule – including evenings, weekends, and holidays
Comfortable with technology (such as hand‑held and mobile devices)
Strong communication skills
Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
Preferred Qualifications
Previous experience in a leadership position
Previous experience in a retail setting
Perks & Benefits
Generous teammate discount
Monthly bonus incentive pay eligibility
Opportunity to participate in special contests with chances to win merchandise and other exclusive prizes
Work‑Life Assistance Program to support health, personal, family or work‑related challenges
High‑energy environment, working alongside people who appreciate the power of a team
Opportunities for professional development and advancement
Purpose of Role The Keyholder, Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligned with Under Armour’s core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go‑to leader in the absence of the Assistant Store Manager and is responsible for opening and closing stores.
Your Impact
Sales & Omni
– As part of the store leadership team, support driving sales and retail/omni KPI target achievement; act as the leader on duty and consistently model the brand’s athlete service standards and selling behaviors; provide in‑depth information related to a wide portfolio of technical products; seek and offer solutions to athletes based on their requests.
Brand image & Customer Experience
– Support training teammates to provide a unique selling culture; use advanced functional expertise to drive sales and athlete loyalty; share, guide and train basic core and seasonal product knowledge to junior teammates.
Retail Operations
– Responsible for keeping the store key, opening and closing store according to SOPs; train and lead teammates in daily operations aligning with UA process and policies; maintain standards covering merchandise and floor sets; evaluate store sales and payroll goals using reports and tools; ensure audit compliance and meet loss‑prevention standards; assume Keyholder, Stock responsibilities as necessary.
Leadership & Team Collaboration
– Communicate clear priorities, sales and KPI targets to teammates; support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities; support the Store Manager, Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.
Qualifications
Advanced numeracy, literacy, and advanced communication skills
Fluent in local language and basic verbal English skills
Basic people management skills
Proficient in use of computers and other technology
Effectively communicate with athletes, teammates and leadership
Adjusts to new ideas/methods of working
Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
Knowledge and understanding of employment laws and compliance with federal, state, and local requirements
Moderate knowledge of industry/retail operations and ability to create solutions
Advanced selling experience and comprehensive industry understanding
May anticipate and prevent problems and roadblocks before they occur
Requirements
One year experience in a sports/apparel & footwear retail environment
Exposure to Keyholder experiences
High School education or equivalent
Availability to work a flexible schedule, including holidays, nights, and weekends
Physical Requirements
Ability to handle or relocate products up to 25 lbs/12 kgs
Able to stand and move about for extended periods with short breaks to handle products
Ability to freely access all areas of the store, including selling floor, stock and register area
Reasonable accommodations may be made to assist in performing essential responsibilities
Our Commitment to Equal Opportunity At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
#J-18808-Ljbffr