ReSource Pro
ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
Responsibilities
Manage large books of business for commercial lines insurance clients
Drive customer retention and market additional lines of coverage to grow business and properly insure risks
Evaluate carrier relationships, commercial insurance products, and market placement
Provide quality and timely service to customers and clients
Research, provide recommendations and implement ReSource Pro solutions for clients
Work in a variety of Agency Management Systems to complete tasks
Lead day-to-day customer interactions
Use your subject matter expertise to consult with customers and advise colleagues
Gather information about client needs and insurance solutions
Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
Qualifications
Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience
3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
Active Resident Property and Casualty insurance license required
Located in Mountain time zone to accommodate client
Microsoft Office Proficiency - Excel required
Experience working in Agency Management System required
Industry designations preferred such as CPCU, CIC, CISR, ARM
Ability to adapt and succeed within a team-oriented environment
Excellent problem-solving and customer service skills
Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $53,779 – $91,291 annually. The salary range may vary based on the specific geographic location in which the candidate resides.
Benefits and Perks
100% paid employee health insurance available on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
Remote positions are Internet stipend-eligible
401(k) with employer match, vested on Day 1
HSA/FSA available
Long Term and short-term disability employer-provided
Generous PTO plan with paid holidays + floating holidays
Development and growth opportunities
Comprehensive wellness program and prioritization of employee health
Interview Process To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview
Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
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We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
Responsibilities
Manage large books of business for commercial lines insurance clients
Drive customer retention and market additional lines of coverage to grow business and properly insure risks
Evaluate carrier relationships, commercial insurance products, and market placement
Provide quality and timely service to customers and clients
Research, provide recommendations and implement ReSource Pro solutions for clients
Work in a variety of Agency Management Systems to complete tasks
Lead day-to-day customer interactions
Use your subject matter expertise to consult with customers and advise colleagues
Gather information about client needs and insurance solutions
Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
Qualifications
Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience
3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
Active Resident Property and Casualty insurance license required
Located in Mountain time zone to accommodate client
Microsoft Office Proficiency - Excel required
Experience working in Agency Management System required
Industry designations preferred such as CPCU, CIC, CISR, ARM
Ability to adapt and succeed within a team-oriented environment
Excellent problem-solving and customer service skills
Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $53,779 – $91,291 annually. The salary range may vary based on the specific geographic location in which the candidate resides.
Benefits and Perks
100% paid employee health insurance available on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
Remote positions are Internet stipend-eligible
401(k) with employer match, vested on Day 1
HSA/FSA available
Long Term and short-term disability employer-provided
Generous PTO plan with paid holidays + floating holidays
Development and growth opportunities
Comprehensive wellness program and prioritization of employee health
Interview Process To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview
Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
#J-18808-Ljbffr