Entry-Level Tier-1 Service Desk Analyst (Contract)

A California-based technical services company is hiring for an entry-level Tier-1 technical support role. This position focuses on providing first contact resolution for routine software and hardware issues. Responsibilities include troubleshooting, documenting incidents, and maintaining customer satisfaction. Ideal candidates are recent graduates or those with 0-2 years of experience, demonstrating strong skills in Windows, customer service, and communication. Competitive benefits include paid medical/dental, time off, and 401(k) with a company match. #J-18808-Ljbffr