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Service Experts

Commercial Account Manager

Service Experts, Cincinnati, Ohio, United States, 45208

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Reports To:

Sales Manager or General Manager

Status:

Full-time, Regular position

Category:

Sales

Location Name:

Engineering Excellence-Service Experts Heating and Air

Location Address:

4360 Glendale Milford Road Blus Ash, OH 45242

Pay:

Base salary plus commission; Commercial Sales Consultants typically earn between $85,000 and $130,000 annually. Top performers earn more.

Job Summary The Commercial Account Manager drives revenue growth by expanding existing customer relationships and developing new business opportunities. This outside sales role focuses on commercial HVAC replacement, retrofit, service agreements, and leasing programs. The consultant builds long-term partnerships, delivers tailored solutions, and positions Engineering Excellence as the trusted partner of choice.

Key Responsibilities

Grow revenue through new business development, including prospecting, cold calling, referrals, and networking.

Expand relationships with existing accounts, identifying opportunities for upgrades, service agreements, and leasing solutions.

Conduct consultative sales presentations, uncover customer needs, and deliver tailored HVAC and indoor‑air quality solutions.

Develop and present proposals, clearly explaining technical information and value‑based leasing options.

Achieve or exceed sales targets across revenue growth, close rate, service contracts, and leasing program adoption.

Perform similar or other duties as assigned.

Health & Safety Responsibilities

Comply with all company and regulatory safety policies, procedures, and practices.

Report hazards, unsafe conditions, and incidents immediately to management.

Use and maintain required PPE; never remove or disable safety devices.

Address unsafe conditions within control and actively support safety initiatives.

Participate in safety training, committees, and continuous improvement efforts.

Desired Skills & Qualifications

Bachelor’s degree or equivalent experience with a proven track record in B2B sales, lead generation, and account growth.

Excellent relationship‑building, communication, and organizational abilities; skilled at managing multiple priorities.

Knowledge of commercial service sales concepts, practices, and procedures.

Basic understanding of business accounting to understand job costing, profit margin, and cost of sales.

Knowledge of commercial HVAC systems preferred and ability to translate technical concepts into customer‑focused solutions.

Proficiency with Microsoft Office, CRM, and sales tools.

Ability to stand, walk, and climb stairs and ladders to access HVAC equipment, often on rooftops of commercial buildings, and to read product data and take measurements.

Valid driver’s license with acceptable record.

Benefits

Competitive Pay with incentive opportunities

Paid Time Off and Company Holiday Pay

Medical, Dental, and Vision Insurance programs

401(k) Retirement Savings Plan with company matching contributions

Life Insurance and disability insurance options

Supplemental benefit programs

World‑Class Training opportunities through Experts University

Career Development opportunities

Equal Opportunity Employer Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Accessibility & Accommodations Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com.

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