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Denton County MHMR Center

Community Support Specialist PT

Denton County MHMR Center, Granite Heights, Wisconsin, United States

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The Community Support Specialist works under the leadership of the Program Manager of Community Support Services and provides direct care and habilitation services to individuals in the GR and PASRR Programs. Supports include in‑home training, community integration, and respite services. The Community Support Specialist provides transportation, training, and employment services that enable individuals with developmental and intellectual disabilities to have a more independent life. Work involves implementing treatment programs and performing therapeutic and developmental activities.

Education, Training, And Experience

Graduation from a standard senior high school or equivalent. Some college in a related field is preferred.

Registration, Certification, Licensure, And Other Qualifications

Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission (HHSC).

Must possess and maintain a valid driver’s license and automobile insurance.

Individuals with an out‑of‑state driver’s license must obtain a Texas license within thirty (30) days.

Successful completion of all position‑specific training within thirty (30) days of employment is required.

Knowledge, Skills, And Abilities

Knowledge of regulatory agencies and rehabilitative programs for individuals with intellectual and developmental disabilities.

Skill in the operation of standard office equipment and associated software.

Ability to prepare and maintain records. Communicate with management, teammates, and individuals served, and the community in an articulate and professional manner.

Understanding and practice of Trauma Informed Care principles.

Ability to display regular and reliable (in‑person, if required) attendance.

Essential Duties

Provide direct personal assistance with activities of daily living (grooming, eating, bathing, dressing, and personal hygiene).

Arrange transportation services or provide training when unable to give direct assistance.

Assist with housekeeping, ambulation and mobility.

Reinforce counseling and therapy activities.

Provide habilitation services (not including contracted day habilitation).

Facilitate the development of socially valued behaviors.

Adjust schedule regularly to accommodate therapeutic appointments.

Provide respite services to GR individuals as directed, on an emergency or planned basis.

Ensure services are provided per the individual’s service plan and are arranged through appropriate supervisory personnel.

Document all services in Service Notes and Activity Logs; submit within designated time frames.

Maintain accurate records, receipts, and financial documentation; attest to funding and compliance.

Transport individuals safely using Center or approved vehicles, following all state and agency driving policies.

Complete all required vehicle checklists, maintain vehicle cleanliness, and report maintenance issues promptly.

Provide ongoing evidence of current auto liability insurance.

Support individuals with financial record keeping and transactions as needed.

Community Integration

Assist individuals with community shopping, recreation, employment assistance, and leisure activities.

Facilitate inclusion in community and leisure activities and social interaction.

Promote and encourage choice of activities, consistently offering a variety of opportunities and informing individuals of free activity options.

Reliability

Complete tasks within assigned timelines.

Be consistently available to support individuals served, ensuring services occur without interruption.

Report to work on schedule and communicate schedule changes with supervisory personnel.

Assist with additional departmental duties when requested.

Communication

Ensure internal communications follow departmental procedures and lines of authority.

Advises supervisor promptly of incidents or situations that could affect agency mission and service delivery.

Communicate with other employees in a respectful, friendly, and informative manner.

Work Safety and Health

Adhere to all emergency and preventive safety procedures, including Universal Precautions.

Identify and report safety hazards and complete incident reports as required.

Participate in the Center's Zero Suicide Initiative and provide crisis support as needed.

Provide continuous support during crises, maintaining a calm environment and coordinating with specialized staff.

Engage in debriefing sessions following a crisis event to review incident and apply lessons learned.

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