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IPG Photonics

Credit & Collections Manager - Oxford, MA

IPG Photonics, West End-Cobb Town, Alabama, United States

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Job Description IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 25 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.

Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.

Our Credit & Collections Manager is a hands‑on leader overseeing and driving a key function in ensuring we set and maintain proper expectations with our customers on receiving payments for our purchased solutions. This individual and their team work 5 days/week out of our Oxford, MA facility. Their primary responsibilities would include the following:

Responsibilities

Maintain and ensure adherence to the corporate credit and collection policies

Call customers for past due balances

Reconcile customer payment variances and deposits

Supervise Invoicing and Cash Processing Specialists

Measure and report credit and collection goals and objectives with appropriate metrics

Determine credit limits and set up new customers

Conduct credit reviews on customers to adjust credit limits in a timely manner

Monitor credit balances, payment performance and overall customer history to establish credit holds and additional action as appropriate

Handle accounts requiring individual attention, problem accounts and accounts with special arrangements

Identify and propose accounts for further action when collection becomes questionable.

Manage status of accounts placed with a collection agency or lawyer

Drive credit and collection process improvement to decrease past due accounts and DSO

Forecast and track cash collections monthly

Calculate and track DSO by month

Collaborate cross‑functionally with other departments to resolve disputed invoices

Requirements

Bachelor's degree or equivalent experience

7+ years of prior Credit experience

2+ years of leading/managing small credit/collection teams

Experience with Credit and Collection practices (ideally in a manufacturing firm)

Experience negotiating payment plans and terms

Ability to handle difficult situations in a professional manner

Strong organizational and effective time management skills

Excellent communication skills (written and verbal)

Proficient in MS Word, MS Excel

Excellent problem‑solving abilities

Ability to adapt to change on a continuing basis

Location 50 Old Webster Road, Oxford, Massachusetts 01540, United States

Employment Type Exempt

Wage Information MA: $98,083 - $135,355

US Benefits Information Pay Range :

The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Other Compensation : Employees in this role are eligible for additional rewards which could include:

Annual Discretionary Bonus or Sales Bonus as Applicable

Equity awards as applicable

Benefits Provided : All Regular* US employees receive:

Paid vacation time accrued based on years of service

Paid sick time

12 (twelve) Paid Holidays Each Calendar Year

*Prorated for part time schedules

Additional Benefits Offered : IPG also offers access to:

Medical, dental, and vision insurance plans with options for HSA/FSA

Dependent Care FSA

Paid Basic Life and AD&D Insurance

Short-term and Long-term Disability insurance

401(k) plan with Company matching

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Adoption Assistance

Pet Insurance

Parental Bonding Leave

Bright Horizons Backup Care

Bright Horizons College Coach

*Must work at minimum, 20 hours/week.

Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting.

For full consideration, please click on the link to apply.

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