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Pathfinder/LL&D Insurance Group

Commercial Lines Account Manager

Pathfinder/LL&D Insurance Group, Houston, Texas, United States, 77246

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Join the team as a

Commercial Lines Account Manager

at

Pathfinder/LL&D Insurance Group .

Job Purpose To provide service and marketing support on commercial accounts in accordance with the objectives and procedures outlined by PIA. Responsible to the Commercial Team Leader. Works with producers and all commercial personnel as a unit.

Job Functions & Responsibilities

Team player, works well with others

Provide day‑to‑day and renewal service to accounts with premiums $20,000 and above

Maintain direct communication with carrier underwriters and clients on servicing of accounts; determine resolutions and provide day‑to‑day servicing

Obtain online quotes via carrier websites and/or by email for coverage on existing clients

Prepare and complete applications and other documents for submissions and market new and renewal business in conjunction with Marketing Team and Producers

Maintain controls on renewal expirations and binders

Create coverage comparisons when analyzing risks

Identify coverage gaps and suggest coverage enhancements

Act as intermediary between clients and carriers when assigned accounts experience a claim

Initiate account rounding opportunities

Complete tasks with little supervision

Use Microsoft Office (Outlook, Word, Excel) for coverage related spreadsheets

Experience with Applied/Epic (Agency Management Software) is a plus, but not required

Experience with Applied CSR24 is a plus, but not required

Adapt to additional duties or functions as requested by management due to changing business conditions

Physical Requirements Seeing, Hearing, Talking, Reading, Writing, Reaching, Stooping, Use of Hands, Walking. Sitting for several hours. Lifting up to 25 lbs.

Proficiency in traits above requires English for business letters, memos, customer interaction, presentations, proposals, employee communications, community work, etc.

Job Specifications

High school diploma with college degree or business school desirable

At least five years of experience in underwriting or insurance agency service position

Above average phone personality and ability to deal with people

Knowledgeable in multiple lines of Commercial Property and Casualty Insurance

Hold professional designation or actively pursuing (CISR, CIC, CPCU)

Hold Texas Property/Casualty Insurance Agents License

Seniority Level Mid‑Senior level

Employment Type Full-time

Job Function Sales, General Business, and Education

Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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