Ashley Furniture Industries
Join to apply for the Assistant Sales Manager role at Ashley Furniture Industries.
Position Summary Assistant Sales Manager supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands‑on leadership experience and operational management.
Key Responsibilities
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
Required Qualifications
Education
High School diploma preferred
Bachelor’s degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel: Occasional travel may be required for training, meetings, or temporary assignments
Competencies for Success
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
Working Conditions
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
Compensation and Benefits Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Employees are paid an hourly rate of $21.10 per hour, including a commission plan. Employees are also eligible to earn bi‑weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can expect to receive between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and accrue Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours.
At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You’ve come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
#J-18808-Ljbffr
Position Summary Assistant Sales Manager supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands‑on leadership experience and operational management.
Key Responsibilities
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
Required Qualifications
Education
High School diploma preferred
Bachelor’s degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel: Occasional travel may be required for training, meetings, or temporary assignments
Competencies for Success
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
Working Conditions
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
Compensation and Benefits Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Employees are paid an hourly rate of $21.10 per hour, including a commission plan. Employees are also eligible to earn bi‑weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can expect to receive between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and accrue Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours.
At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You’ve come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
#J-18808-Ljbffr