H&M
Base Pay Range
$12.25/hr - $12.25/hr
Job Description As a Sales Advisor, you will provide excellent customer service, welcoming and guiding customers through your store to actively sell our products and offering support and guidance. You will use your fashion and product knowledge to give customers the relevant information they need for the best experience. You will also work on garment refill, care, presentation and contribute to a clean and tidy sales floor and back‑of‑house, collaborating with your store team to deliver an outstanding customer experience.
A Day in the Life
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience, supporting them with direct customer service
Engage customers in conversations to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Promote and sell our products to customers
Promote our Customer Loyalty App (Hello Member) & in‑store sustainability initiatives
Represent yourself and the H&M brand positively during all customer interactions
Support commercial or operational actions to reach sales targets with store management
Keep up‑to‑date with fashion trends, brands, competitors and relevant influencers
Share product & fashion knowledge with customers
Retain and share service, fashion and store operations knowledge with colleagues
Follow all procedures, routines and legal requirements in all areas of the store
Give & receive feedback with colleagues to learn, develop & support each other
Participate in onboarding, introduction processes & trainings relevant for your role & future development
Complete full garment cycle from unpacking to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back‑of‑house (including stockrooms)
Support garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on the sales floor
Maintain best practice for any in‑store OMNI services & tech services/tools (Instore Care App, Click & Collect, Smart Store, etc.)
Support opening and closing of the store
Follow all H&S guidelines and legal requirements applicable to the role and responsibilities
Qualifications – Who You Are
Passionate about fashion and everything we create in‑store
Motivated by giving customers a great experience
Communicative, creative, curious, flexible, decisive and action‑oriented
Enjoy working in a collaborative and dynamic environment
Have sales experience in a dynamic, collaborative environment that can be applied to this role
Experience working with customer service in fashion, retail or other service‑related industries
Why You’ll Love Working at H&M
We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability
We are a values‑driven organization guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
Access to a large global talent community, where career growth and aspirations have no limits
Support for your overall wellbeing with comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You can express your personal style with our employee discount at H&M, Other Stories and COS
Job Status Hourly, Non‑Exempt
EEOC Code SLS
Compensation Sales Associates Pay Rate $12.25 per hour**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all‑inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Accommodations We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at
https://hm.ethicspoint.com
and use Ask a Question.
Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands online and in‑store. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition, all employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity H&M Group is determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. All diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
#J-18808-Ljbffr
Job Description As a Sales Advisor, you will provide excellent customer service, welcoming and guiding customers through your store to actively sell our products and offering support and guidance. You will use your fashion and product knowledge to give customers the relevant information they need for the best experience. You will also work on garment refill, care, presentation and contribute to a clean and tidy sales floor and back‑of‑house, collaborating with your store team to deliver an outstanding customer experience.
A Day in the Life
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience, supporting them with direct customer service
Engage customers in conversations to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Promote and sell our products to customers
Promote our Customer Loyalty App (Hello Member) & in‑store sustainability initiatives
Represent yourself and the H&M brand positively during all customer interactions
Support commercial or operational actions to reach sales targets with store management
Keep up‑to‑date with fashion trends, brands, competitors and relevant influencers
Share product & fashion knowledge with customers
Retain and share service, fashion and store operations knowledge with colleagues
Follow all procedures, routines and legal requirements in all areas of the store
Give & receive feedback with colleagues to learn, develop & support each other
Participate in onboarding, introduction processes & trainings relevant for your role & future development
Complete full garment cycle from unpacking to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back‑of‑house (including stockrooms)
Support garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on the sales floor
Maintain best practice for any in‑store OMNI services & tech services/tools (Instore Care App, Click & Collect, Smart Store, etc.)
Support opening and closing of the store
Follow all H&S guidelines and legal requirements applicable to the role and responsibilities
Qualifications – Who You Are
Passionate about fashion and everything we create in‑store
Motivated by giving customers a great experience
Communicative, creative, curious, flexible, decisive and action‑oriented
Enjoy working in a collaborative and dynamic environment
Have sales experience in a dynamic, collaborative environment that can be applied to this role
Experience working with customer service in fashion, retail or other service‑related industries
Why You’ll Love Working at H&M
We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability
We are a values‑driven organization guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
Access to a large global talent community, where career growth and aspirations have no limits
Support for your overall wellbeing with comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You can express your personal style with our employee discount at H&M, Other Stories and COS
Job Status Hourly, Non‑Exempt
EEOC Code SLS
Compensation Sales Associates Pay Rate $12.25 per hour**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all‑inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Accommodations We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at
https://hm.ethicspoint.com
and use Ask a Question.
Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands online and in‑store. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. In addition, all employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity H&M Group is determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. All diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
#J-18808-Ljbffr