Virginia Commonwealth University is hiring: Institute for Contemporary Art Visit

Institute for Contemporary Art Visitor Experience Associate – Cafe and Retail 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Advertising Summary: The Institute for Contemporary Art at VCU invites applicants for the part-time position of Visitor Experience Associate of Cafe and Retail. Unit: Institute for Contemporary Art MBU Department: Institute for Contemporary Art Department Summary: Designed by Steven Holl Architects and located at the corner of Broad and Belvidere, the Institute for Contemporary Art (ICA) at VCU presents the art of our time and provides an open forum for dialogue and collaboration across the region and throughout the world. With free admission, the ICA is a major resource for VCU, Richmond, and beyond. Job Responsibilities Create a welcoming and hospitable environment for visitors, accurately responding to inquiries regarding the shop, menu, cafe hours, and basic operational information Maintain ServSafe Food Handler Certificate Provide day‑of support for public and private events Process cafe and retail sales, and log visitor feedback Receive shipments at loading dock and assist with stocking and inventory Maintain a deep knowledge of the ICA with a focus on cafe and retail products and offerings Learn menu execution and any updates or menu changes Display a working knowledge of all ingredients and preparation used on the menu Effectively participate in food prep, ensuring excellence in communication and proper storage and labeling of prepared foods and ingredients Ensure that the prep station is stocked throughout service and the overall station remains clean and organized Barista duties for tea and coffee service Effectively participate in a professionally run service period, ensuring excellence in plate assembly, timing, and communication Maintain calm mental athleticism while managing food and/or beverage tickets Work collaboratively and supportively on a small team Receive and respond to phone inquiries Wear the approved ICA uniform while on duty Other duties as assigned Qualifications Minimum Qualifications Must possess excellent customer service skills and a welcoming demeanor Demonstrated experience working in and fostering an environment of respect, professionalism and civility with faculty, staff, and students from diverse backgrounds and experiences, or a commitment to doing so as a VCU staff member Ability to establish and maintain effective working relationships with colleagues and the public, exercising tact, diplomacy, and cultural intelligence at all times Ability to lift 50 pounds and set up, move, and break down event furniture Ability to stand and/or walk for prolonged periods Must have a flexible schedule and the ability to work weekends, evenings, and some holidays Must have strong verbal communication skills Preferred Qualifications Experience working in a hospitality setting Experience working with point‑of‑sale software in a hospitality setting Customer service experience, or an equivalent combination of education and training Experience working at public and private events Salary Range: $15/hour Benefits: All VCU employee types are eligible for a wide array of benefits to support you during your employment at VCU. Consult the benefits website for information on benefits eligibility according to employee type. FLSA Exemption Status: Non-Exempt ORP Eligible: No Flexible Work Arrangement: Fully Onsite University Job Title: 28114N - Sr Coordinator MS 1 Application Deadline: Wednesday, December 3, 2025 Contact Information: Contact Name: Arts HR Contact Email: artshr@vcu.edu Referrals increase your chances of interviewing at Virginia Commonwealth University by 2x #J-18808-Ljbffr