Leland Management is hiring: Community Association Manager (Portfolio) in Orland

Community Association Manager (Portfolio) Join Leland Management. We are seeking a Portfolio Community Association Manager in the Orlando, FL area. Our company has been named one of Central Florida’s Best Places to Work 15 consecutive years, including first place in our category for 2021. This is a full‑time position with a competitive salary and excellent benefits. Position Overview Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM). CAMs ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the Board of Directors, the association’s attorney, and contractors to manage the community, as well as facilitating solutions to problems between the community and the support staff. Strong management skills, proficiency in customer service, and the ability to handle stressful situations with composed authority are essential. Responsibilities Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self‑sufficient manner. Adhere to the highest standards of performance and model them to the staff. Complete projects by motivating, supervising, and directing a team of associates. Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors. Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems. Analyze advantages and disadvantages of various policies and make recommendations to the Board. Handle potentially stressful situations with composed authority.Understand and follow directions given by direct supervisors as well as the Board of Directors. Review financial reports and develop complete and accurate financial budget(s). Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements. Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures. Ensure property improvement and maintenance of common areas. Prepare for and conduct association meetings. Process violations, work orders, and architectural control applications. Maintain a positive and confident demeanor with changing environments and growing communities. Qualifications & Experience Florida Licensed Community Association Manager. Strong working knowledge of customer service principles and practices. Experience with site inspections and conducting meetings is preferred. Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Strong interpersonal, leadership, and customer service skills. Proficient and working knowledge of Microsoft Office Applications (Word, Excel, Outlook, SharePoint). Experience in Association Software such as Caliber is favorable. Strong managerial background with 1–3 years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate. Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable. Benefits Managers receive ongoing training and support, top‑quality personnel to assist and emphasize timely follow‑through and communication. Support staff includes HR, Accounting Manager(s), Resident Support, IT, Web Team and annual 3‑Day Corporate Training. Salary plus 401(k) with employer match, mileage reimbursement, monthly cell phone allowance, health, dental, vision and supplemental insurance, generous paid time off, company‑paid holidays, supportive & flexible work environment, industry‑leading software (Caliber) and laptop. Special Requirements Physical Demands: The position requires a substantial amount of sitting at a computer station, driving to complete inspections, and attending meetings. Work Environment: Must be flexible and available to work occasional weekends and evenings. This is a guideline, not an all‑inclusive job description. The information on this description reflects the general scope and level of work performed by employees within this classification. This is not a complete list of all duties, responsibilities or qualifications required of employees assigned to this position; therefore, management has the right to assign or re‑assign schedules, duties and responsibilities at any time. An updated version may be provided or discussed. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Marketing & Sales #J-18808-Ljbffr