Senior Level Client Relations Specialist | Client Relations Specialist [COC00270

Senior Level Client Relations Specialist | Client Relations Specialist [COC0027026]

ProSidian seeks a Senior Level Client Relations Specialist | Client Relations Specialist [COC0027026] for program support on a exempt 1099 contract: no overtime pay basis contract contingent located CONUS - Charlotte, NC across the mid Atlantic region supporting strategic delivery of government and public services sector human capital solutions through temporary help services and recruiting/staff augmentation capabilities for the city of Charlotte (COC).

Seeking senior level client relations specialist candidates with relevant government and public services sector experience (functional and technical area expertise also ideal) to support professional services engagement for government and public services sector clients such as COC. This is a contract contingent or contract W-2 (IRS-1099) client relations specialist functional area professional - staffing augmentation and recruiting services position; however, ProSidian reserves the right to convert to a full-time ProSidian employed W-2 position.

Provide services and support as a staffing augmentation and recruiting services (senior level client relations specialist) in the government and public services industry sector focusing on human capital solutions for clients such as city of Charlotte (COC) | Charlotte cooperative purchasing alliance (CCPA) generally located in CONUS - Charlotte, NC and across the mid Atlantic region (of country/world).

Responsibilities and duties - senior level client relations specialist | client relations specialist [COC0027026]:

• Oversee client relationship strategies.
• Conduct regular account reviews.
• Resolve high-level service issues.

Desired qualifications for senior level client relations specialist | client relations specialist [COC0027026] (COC0027026) candidates:

• 5+ years in account or relationship management.

Education / experience requirements / qualifications:

• Bachelor's degree in business or related field.

Skills required:

• Strategic communication, negotiation, leadership.

Competencies required:

• Client focus, business acumen, strategic thinking.

Ancillary details of the roles:

• Develops client satisfaction KPIs.
• Engages in upselling and cross-selling initiatives.

Other details:

• May manage client service teams.