Adventure Subaru, Inc.
Adventure Subaru, Inc. is hiring: Customer Relations Specialist in Fayetteville
Adventure Subaru, Inc., Fayetteville, AR, US, 72702
At Adventure Subaru, we’re proud to be considered a premier destination for new Subaru vehicles in Fayetteville. We strive to train and retain all members of our team, and as we grow we’re seeking qualified, enthusiastic individuals to join our team. If you’d like to take the next step in your career, take a look at our openings and apply today!
FULL TIME: MONDAY-FRIDAY 7:00-4:00 ROTATING EVERY OTHER SATURDAY
What We Offer
Paid vacation after 90 days
Health insurance
Vision and dental insurance
Employee discounts on sales and service
Paid training
Community involvement
Company book club
Birthday lunches and Saturday lunches provided
Quarterly team luncheons
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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