Slalom Flex (Project Based) – UX Content Writer Job at Slalom in New York

Slalom Flex (Project Based) – UX Content Writer Join to apply for the Slalom Flex (Project Based) – UX Content Writer role at Slalom. Role: Slalom Flex (Project Based) – UX Content Writer Location: Remote Who You’ll Work With Our teams help organizations of all kinds redefine what’s possible, giving shape to the future and driving transformative outcomes. We focus on high‑impact projects and meet clients where they are to uncover business needs and deliver results. The UX Content Writer will work closely with client and Slalom team members, emphasizing UX product content rather than marketing to ensure clarity, consistency, and accessibility across customer‑facing communications. What You’ll Do Content Editing & Approval: Review and approve communications from change management teams for accuracy and tone. Knowledge Management: Identify gaps and create knowledge articles to support customer actions. Brand Voice & Standards: Maintain and evolve the client’s tone and voice using established UX writing guidelines and help set new standards for UX content across digital platforms. Customer‑Facing Communications: Ensure all communications that require customer action are clear, actionable, and aligned with UX principles. Collaboration with UX Designers: Partner with designers to create templates, define copy hierarchy, and optimize user flows. Accessibility Compliance: Apply WCAG 2.1 standards to ensure digital accessibility in all content. Content Types: Craft notification banners, action prompts, and other UX content that guides customer decisions (distinct from marketing content). What You’ll Bring Exceptional communication skills Proven experience in UX writing, content strategy, or copy editing for digital products Strong understanding of UX principles, content hierarchy, and customer‑centric communication Familiarity with WCAG 2.1 accessibility standards Ability to collaborate effectively with designers, product managers, and change management teams Exceptional attention to detail and consistency in tone and voice Experience in setting content standards and guidelines Knowledge of enterprise‑level digital platforms and customer engagement strategies Strong editing and proofreading skills with a focus on clarity and usability Passion for emerging technologies and platform innovation Self‑starter, driven to work independently and with a team Consulting experience preferred About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value in all ways. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000 and many successful enterprise and mid‑market companies. Compensation and Benefits Hourly pay range: $45–$53 HR depending on experience. Benefits include meaningful time off, paid holidays, parental leave, 401(k) with match, subsidized health, dental, & vision coverage, adoption and fertility assistance, and a $350 annual wellness reimbursement. Short‑ and long‑term disability coverage and discounts on home, auto, and pet insurance are also available. EEO and Accommodations Slalom is an equal‑opportunity employer and is committed to attracting, developing, and retaining highly qualified talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran’s status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Applications will be accepted through December 19, 2025. #J-18808-Ljbffr In Summary: The UX Content Writer will work closely with client and Slalom team members, emphasizing UX product content rather than marketing . Review and approve communications from change management teams for accuracy and tone . Maintain and evolve client’s tone and voice using established UX writing guidelines and help set new standards for UX content across digital platforms . En Español: Slalom Flex (Proyecto Basado) UX Content Writer Únase para postularse al puesto de redactor de contenido en Slalon. Role: Slalum Flex, Proyecto basado ubicación: Remote Who You'll Work With Nuestros equipos ayudan a organizaciones de todo tipo a redefinir lo que es posible, dando forma al futuro y generando resultados transformadores. Nos centramos en proyectos de alto impacto y encontramos con clientes donde deben descubrir las necesidades empresariales y ofrecer resultados. El escritor de contenido UX trabajará estrechamente con los miembros del equipo cliente y Slalom, haciendo hincapié en el tono y la voz del cliente utilizando directrices de escritura UX establecidas y ayudando a establecer nuevos estándares para contenidos UX a través de las plataformas digitales. Lo que usted hará Editación y aprobación de Contenido: Revisar y aprobar comunicaciones de equipos de gestión de cambios por precisión y tono. Gestión del conocimiento: Identificar lagunas y crear artículos de conocimientos para apoyar las acciones del cliente. Marca Voz & Estándares: Mantener y evolucionar el tono de voz y voz de los clientes usando pautas de redacción UX existentes y ayudar a fijar nuevas normas para el contenido Ux a lo largo de todas las plataformes digitales . Comunicaciones frente al cliente: Asegurar que todas las comunicaciones que requieren acción del cliente sean claras, actuables y alineadas con principios de UX. Colaboración con diseñadores UX: Colaborar con diseñadores para gestionar los estándars de contenidos Conceptos de calidad de trabajo, adaptabilidad e accesibilidad del usuario. La estrategia de creación de información es una forma más clara, fiable y consistente. Desde la estrategia hasta la entrega, nuestros equipos ágiles en 52 oficinas de 12 países colaboran con los clientes para llevar a cabo experiencias poderosas del cliente, formas innovadoras de trabajar y nuevos productos y servicios. Somos confiados por líderes en el Global 1000 y muchas empresas exitosas de mercado medio. Compensación y Beneficios Rango salarial por hora: $45$53 HR dependiendo de la experiencia. Los beneficios incluyen tiempo libre significativo, vacaciones pagadas, licencia parental, 401k) con partido, salud subsidiada, cobertura dental y visión, adopción y asistencia de fertilidad, y un reembolso anual al bienestar de $350. También están disponibles coberturas y descuentos de discapacidad a corto y largo plazo sobre hogar, automóviles y seguros.