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BIG O TIRES

Automotive Service Advisor

BIG O TIRES, Castle Pines North, Colorado, United States

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Position Overview See more below after reviewing the role details.

Who’s Right for This Position? We’re looking for self‑motivated, reliable, driven individuals who provide outstanding customer service experiences. Excellent communication skills, active listening, a personable demeanor, and a willingness to coach and empower technicians are essential. A strong team ethic and openness to coaching are also required.

Responsibilities

Deliver energetic, exceptional customer service while listening and consulting customers.

Communicate and connect with technicians to complete vehicle needs.

Supervise bays and build computerized repair orders while sourcing parts.

Deliver and discuss pricing estimates with customers while promoting shop service specials.

Conduct customer consulting and sales for vehicle needs.

Lead, assist, and empower a team while aligning with the company’s vision and core values.

Meet weekly and monthly matrix goals.

Communicate with vendors and maintain strong relationships.

Maintain overall cleanliness and organization of the facility grounds.

Perform other duties as assigned.

Qualifications

Must have a valid Driver’s License.

Compensation & Benefits

Pay: $19.00 – $22.00 per hour.

Comprehensive benefits package: Medical, Dental, Vision.

Retirement Plan 401K with matching.

About Wenco Industries Wenco Industries Inc. is a family‑owned business founded in 1975, renowned for owning and operating Midas Auto Service and Big O Tires – the premier multi‑shop franchisee in the Rocky Mountain Region.

Wenco’s Core Values

Integrity:

Do the right thing even when no one is watching.

Ownership:

Fix it even if it’s not my fault.

Humbly Confident:

Secure enough in your strengths to admit your weaknesses.

Empathetic:

Show understanding and compassion while staying committed to solving challenges.

Growth:

Thirst for personal growth and the growth of others.

Equal Opportunity Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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