Midas
Automotive Customer Service Rep/ Advisor at Midas Chantilly, Loudoun County, VA
Midas, Virginia, Minnesota, United States, 55792
Automotive Customer Service Rep/ Advisor job at Midas. Chantilly, Loudoun County, VA.
Join Our Team Chantilly Midas is a high volume, independently owned franchise seeking to hire a highly motivated individual to assist our sales manager with sales and customer service. We desire someone who has past sales experience and it is preferred that you have experience in the automotive repair, tire, and parts sales industries. This position is available for immediate hire. Great family style work environment, paid vacation, health and HSA benefits. Room for growth and advancement.
Service Advisor Duties and Responsibilities
Greet customers upon arrival to shop
Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
Connect customers with appropriate automotive mechanic or technician
Consult with mechanics regarding appropriate service options
Develop as many solution methods as possible, attempting to keep costs low
Explain all service options to customers including time and cost estimates
Provide in-depth information on original equipment manufacturer (OEM) part options
Advise customers on warranty protections and other potential cost‑saving service options
Track maintenance or repair status, fill out reports on labor and cost of all services
Perform post‑service inspection with customers and answer any questions they may have
Ring up customers at the front desk and facilitate financial transactions
Perform customer service duties, i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready for pick up
Manage shop workflow and schedule for mechanics and technicians
Compensation $18.00 - $25.00 per hour
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.
#J-18808-Ljbffr
Join Our Team Chantilly Midas is a high volume, independently owned franchise seeking to hire a highly motivated individual to assist our sales manager with sales and customer service. We desire someone who has past sales experience and it is preferred that you have experience in the automotive repair, tire, and parts sales industries. This position is available for immediate hire. Great family style work environment, paid vacation, health and HSA benefits. Room for growth and advancement.
Service Advisor Duties and Responsibilities
Greet customers upon arrival to shop
Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
Connect customers with appropriate automotive mechanic or technician
Consult with mechanics regarding appropriate service options
Develop as many solution methods as possible, attempting to keep costs low
Explain all service options to customers including time and cost estimates
Provide in-depth information on original equipment manufacturer (OEM) part options
Advise customers on warranty protections and other potential cost‑saving service options
Track maintenance or repair status, fill out reports on labor and cost of all services
Perform post‑service inspection with customers and answer any questions they may have
Ring up customers at the front desk and facilitate financial transactions
Perform customer service duties, i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready for pick up
Manage shop workflow and schedule for mechanics and technicians
Compensation $18.00 - $25.00 per hour
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.
#J-18808-Ljbffr