Americann Made LLC
COOKIES Retail Sales Associate
Americann Made LLC, San Diego, California, United States, 92189
The magic of Americannmade ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A sales position at Americannmade (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Americannmade’s top executives started their careers as retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Americannmade. Americannmade stores are ideal for building capability in creating partnerships and developing the leaders of tomorrow.
As a sales associate, you will be an integral part of bringing the magic of Americannmade to life. Sales associates provide outstanding customer service, meet hourly sales on a personal and departmental basis, and demonstrate superior product knowledge to customers. Sales associates create a shopping experience that will make the customer feel welcome and comfortable including the greeting of the public, upkeep of merchandise within the store, update store signage/ screens, update Instagram stories, generating sales, cash register operations (POS), deliver cannabis goods, loss prevention and adherence to all company policy/store standards
Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for greeting guests at the door
Offer guest tours of the sales floor
Informs guests of specials and all pertinent information regarding their experience
Develops and maintains office forms and procedures, and assists with administrative tasks
Answers the central telephone system and directs calls accordingly
Accurately and efficiently complete all sales transactions and maintain parallel compliance with POS
Answers questions, in person, electronically and by telephone; responds to inquiries and redirects to the appropriate person, official or department
Ensures functionality of store hardware and operates them as required
Sorts and distributes incoming mail
Intake, sort, unpackage and restock incoming packages and cannabis goods
Sort, unpackage, restock and merchandise incoming inventory orders
Process, merchandise and tag invoices/ cannabis goods
Perform periodic inventory counts (i.e. daily, monthly, annually, etc.)
Updates productivity board with current monthly specials and promotions
With the approval from management, composes necessary review responses
Maintains store supply inventory
Executes office and janitorial cleaning as needed
Operates in adherence to the Bureau of Cannabis Control
Prepare, fulfill and deliver cannabis goods in adherence to the Bureau of Cannabis Control regulations
Adhere to all company policies and procedures
Minimum Job Qualifications
Ethical Conduct
Flexibility
Initiative
Time Management
Basic Cash Handling Skills
Must be at least 21 years of age
Employee Conduct This position has no supervisory responsibilities
Physical Requirements
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising
Position requires prolonged periods of standing/walking around store or department
Ability to carry boxes, products, and other necessary store related items
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process and deliver register transactions
Ability to regularly perform store maintenance, such as: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee break room, restrooms
Ability to safely lift boxes up to 55 lbs
Comfortable climbing ladders
Expected hours of work
This is a full-time or part-time position
Weekend and holiday open availability is required
Typical work days and hours are between Monday through Sunday, 4:00 a.m. to 11:59 pm
Occasional overnight shifts may be required
Schedules are subject to change
Customer Service
Ensure excellent experience for every guest by providing unmatched customer service, starting with: sincerely welcoming every guest in a timely fashion, maintaining outstanding standards in words, actions and all visual presentations beginning in the parking lot and continuing all the way into our facility, followed by personal appearance.
Demonstrate and share solid product knowledge in order to accommodate every customer to the best of our ability.
Convey the importance of customer service as outlined in the retail philosophy “ our stores are a place where the word ‘no’ does not exist ”
Empower co-workers to use the best judgment in all customer service matters.
Promote and monitor quality service among co-workers through training and acting as a positive role model.
Initiate seamless customer service by making every effort to find merchandise for customers if the item is not in stock.
Be personally available to all customers to communicate and identify their needs and address their questions and concerns.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
A “disabled veteran” is one of the following:
a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE I AM NOT A PROTECTED VETERAN I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whose makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example: tuberculosis, asthma, emphysema
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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As a sales associate, you will be an integral part of bringing the magic of Americannmade to life. Sales associates provide outstanding customer service, meet hourly sales on a personal and departmental basis, and demonstrate superior product knowledge to customers. Sales associates create a shopping experience that will make the customer feel welcome and comfortable including the greeting of the public, upkeep of merchandise within the store, update store signage/ screens, update Instagram stories, generating sales, cash register operations (POS), deliver cannabis goods, loss prevention and adherence to all company policy/store standards
Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for greeting guests at the door
Offer guest tours of the sales floor
Informs guests of specials and all pertinent information regarding their experience
Develops and maintains office forms and procedures, and assists with administrative tasks
Answers the central telephone system and directs calls accordingly
Accurately and efficiently complete all sales transactions and maintain parallel compliance with POS
Answers questions, in person, electronically and by telephone; responds to inquiries and redirects to the appropriate person, official or department
Ensures functionality of store hardware and operates them as required
Sorts and distributes incoming mail
Intake, sort, unpackage and restock incoming packages and cannabis goods
Sort, unpackage, restock and merchandise incoming inventory orders
Process, merchandise and tag invoices/ cannabis goods
Perform periodic inventory counts (i.e. daily, monthly, annually, etc.)
Updates productivity board with current monthly specials and promotions
With the approval from management, composes necessary review responses
Maintains store supply inventory
Executes office and janitorial cleaning as needed
Operates in adherence to the Bureau of Cannabis Control
Prepare, fulfill and deliver cannabis goods in adherence to the Bureau of Cannabis Control regulations
Adhere to all company policies and procedures
Minimum Job Qualifications
Ethical Conduct
Flexibility
Initiative
Time Management
Basic Cash Handling Skills
Must be at least 21 years of age
Employee Conduct This position has no supervisory responsibilities
Physical Requirements
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising
Position requires prolonged periods of standing/walking around store or department
Ability to carry boxes, products, and other necessary store related items
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process and deliver register transactions
Ability to regularly perform store maintenance, such as: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee break room, restrooms
Ability to safely lift boxes up to 55 lbs
Comfortable climbing ladders
Expected hours of work
This is a full-time or part-time position
Weekend and holiday open availability is required
Typical work days and hours are between Monday through Sunday, 4:00 a.m. to 11:59 pm
Occasional overnight shifts may be required
Schedules are subject to change
Customer Service
Ensure excellent experience for every guest by providing unmatched customer service, starting with: sincerely welcoming every guest in a timely fashion, maintaining outstanding standards in words, actions and all visual presentations beginning in the parking lot and continuing all the way into our facility, followed by personal appearance.
Demonstrate and share solid product knowledge in order to accommodate every customer to the best of our ability.
Convey the importance of customer service as outlined in the retail philosophy “ our stores are a place where the word ‘no’ does not exist ”
Empower co-workers to use the best judgment in all customer service matters.
Promote and monitor quality service among co-workers through training and acting as a positive role model.
Initiate seamless customer service by making every effort to find merchandise for customers if the item is not in stock.
Be personally available to all customers to communicate and identify their needs and address their questions and concerns.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
A “disabled veteran” is one of the following:
a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE I AM NOT A PROTECTED VETERAN I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whose makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example: tuberculosis, asthma, emphysema
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr