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Margaritaville Resort Cape Cod

Catering Sales Manager

Margaritaville Resort Cape Cod, Oklahoma City, Oklahoma, United States

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Embark on a rewarding career at the vibrant Margaritaville Resort of Cape Cod. Join our team for a journey brimming with island fun, professional growth, and the essence of top‑notch hospitality in an environment of fun, sun, and positive vibes.

Job Overview We are in search of a proactive and versatile Catering Sales Manager to join our team. The ideal candidate will be responsible for a wide range of catering operations, from sales and customer service to business development and market analysis.

Duties

Develop and implement sales strategies to drive catering revenue

Provide exceptional customer service to clients, ensuring their catering needs are met

Identify and pursue new business opportunities through outside sales efforts

Analyze market trends and competitor activity to optimize catering offerings

Negotiate contracts with clients to secure catering agreements

Utilize Salesforce or similar CRM tools to track sales activities and client interactions

Proactively solicit and manage group/catering‑related opportunities with significant revenue potential

Actively up‑sell each business opportunity to maximize revenue opportunity

Achieve personal and team‑related revenue goals

Ensure business is turned over properly and timely for service delivery

Drive customer/guest loyalty by delivering service excellence throughout each experience

Service customers to grow accounts on behalf of the company

Target group/catering accounts, markets, or segments heavily emphasizing proactive solicitation and account saturation

Partner with group/catering counterpart to effectively manage the business opportunity

Respond to incoming group/catering opportunities for the property

Identify, qualify, and solicit new group/catering business to achieve personal and each property’s revenue goals

Focus efforts on group/catering accounts with significant potential sales revenue

Design, develop, and sell creative catered events

Maximize revenue by upselling packages and creative food and beverages

Understand the overall market—competitors’ strengths and weaknesses, economic trends, supply and demand—to sell effectively against them

Close the best opportunities for the property based on market conditions and individual property needs

Use negotiating skills and creative selling abilities to close on business and negotiate contracts

Handle complex business with significant revenue potential and customer expectations

Build and strengthen relationships with existing and new customers to enable future bookings; activities include sales calls, entertainment, trade shows, etc.

Requirements

Proven experience in sales, customer service, and business development

Strong understanding of technical sales processes

Proficiency in Spanish is a plus

Ability to analyze market data and make strategic decisions based on findings

Excellent negotiation skills to secure profitable contracts

Familiarity with Salesforce or other CRM software for managing client relationships

Benefits

401(k)

Dental Insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Schedule 8‑hour shift

Job Type: Full‑time

Pay: $65,000.00 - $70,000.00 per year DOE

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