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Beacon Communities LLC

Senior FSS Coordinator

Beacon Communities LLC, Richmond, Virginia, United States, 23214

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Senior FSS Coordinator

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Beacon Communities LLC

Senior Family Self-Sufficiency Coordinator, The Belt Atlantic - Richmond, VA Summary:

Responsible for design and implementation of Family Self‑Sufficiency Programs (FSS) funded by a grant from the Department of Housing and Urban Development (HUD). The Senior FSS Coordinator is a multifaceted role that requires skills as an evaluator, mentor, networker, motivator, teacher, and coach. The coordinator provides with access to financial education, literacy, empowerment, and coaching programs to help them acquire knowledge and skills to make informed decisions and ultimately achieve self‑sufficiency and financial stability.

Reports to:

Vice President of Community Engagement

Direct Reports:

NONE

FLSA Status:

Exempt

Location:

On Site

Essential Functions of the Position Program Start‑up & Implementation

Create and implement an outreach plan and enroll FSS participant families, maintaining at least the minimum number (25 participants) per the NOFO award at Belt Atlantic and Blue Ridge.

Develop informational brochures and marketing materials.

Conduct outreach to market the FSS Program and interview interested residents.

Complete assessments of residents and enroll them in FSS, including completing participant contracts and service plans; reassess and revise goals as necessary; provide case management and referrals to external partners.

Ensure that the services and supports included in the participants’ Contracts of Participation are provided regularly and that participants fulfill their responsibilities.

Monitor progress, promote opportunities to increase income, and address barriers to advancement and graduation.

Networking and Community Resource Coordination

Coordinate regular meetings with Program Coordinating Committee (PCC) members.

Collaborate with PCC to provide residents with access to supportive services onsite or through referral (e.g., training programs, GED classes, housing counseling, homebuyer training).

Partner with organizations that conduct financial education workshops covering credit, debt, savings, budgeting, asset building, and banking services; or provide financial coaching.

Identify service gaps and problem‑solve to meet needs.

Set‑up and Management of Escrow Accounts

Work with Assistant Comptroller to create escrow accounts and ensure proper maintenance for eligible families.

Ensure families receive a statement of their escrow balance at least annually; more frequent statements encouraged.

Meet quarterly with Assistant Comptroller to review escrow status and address forfeited funds per policy.

Documentation and Reporting

Prepare clear, concise reports as required.

Communicate clearly, both in writing and orally.

Create and maintain case files for all participants.

Document resident benchmarks in goal achievement.

Minimum Qualifications Education:

Bachelor’s degree in sociology, psychology, education, or related field, or equivalent.

Experience:

Two years as an FSS Coordinator, Resident Service Coordinator, case manager, or counselor; or a combination of education, training, and experience.

Knowledge, Skills and Abilities:

Experience working with youth and families and issues relating to workforce development, youth enrichment, education, and asset building.

Knowledge of local organizations and programs that assist participants with financial literacy, asset building, job development, and coaching.

Knowledge of Yardi, Property Management databases, ResidentConnect is a plus.

Knowledge of federal, state, and local policies affecting housing, particularly Section 8 Housing Choice Voucher (HCV) and FSS program is a plus.

Skill in motivational interviewing to help set goals and track progress.

Ability to build positive relationships with residents, senior staff, interns, and community partners.

Excellent communication, organization, problem‑solving, and writing skills.

Proficiency with MS Excel, PowerPoint, Word, Outlook, and other computer programs.

Bilingual in English and a dominant minority language (e.g., Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian) is a plus.

Understanding and respect for diverse values, attitudes, and beliefs; respond appropriately in planning, implementing, and evaluating programs.

Ability to collect, track, and analyze data to assess programs, partnerships, and inform strategies.

Work/Travel Requirements:

The FSS Coordinator works on site in the Management/Leasing Office and must be available for days/hours outside traditional work hours.

Company Overview Founded in 2004, Beacon Communities LLC is a privately‑owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties, including affordable and market‑rate housing and mixed‑income housing. Its developments range from new construction to historic adaptive reuse to renovation of existing housing. At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that serve a diverse cross section of our society and create healthy, vibrant communities that are planned with care, consideration, and compassion.

Benefits Offered

Health & Wellness Benefits: Plans for medical, dental, and vision coverage for employees working at least 24 hours/week; HSA/FSA options available.

Work‑Life Balance: 13 paid holidays, attractive PTO policy including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early close Fridays.

Retirement Planning: 401(k) program with company match.

Life Insurance: 100% company‑paid life insurance; voluntary options for critical illness, hospital care, or accidental injury.

Additional Support: Employee Assistance Program (EAP), childcare & eldercare support, career development and advancement opportunities, and more.

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E‑Verify program.

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