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Comcast

Account Executive 3, Enterprise Direct Sales-Strategy, Managed Solutions

Comcast, Raleigh, North Carolina, United States

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Account Executive 3, Enterprise Direct Sales-Strategy, Managed Solutions

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Comcast .

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Job Summary

Target Markets: Fayetteville (NC), Wilmington (NC), or Columbia (SC). Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of large multi‑location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast’s touchstones. Has in‑depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Develop a territory strategy, identify strategic partnerships, plan territory development, and cultivate local partnerships and organizational affiliations.

Actively research and generate new leads with targeted businesses through cold calling, canvassing, customer referrals and partner relationships.

Build relationships and drive alignment and regular communication between key GTM partners.

Create and deliver face‑to‑face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.

Sell with goals of exceeding departmental financial and unit targets.

Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Retain customer base by delivering on the Comcast credo, ensuring a superior customer experience.

Maintain and build customer relationships to drive customer retention.

Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow‑up skills.

Maintain accurate and quality sales records and prepare sales and activity reports as required.

Attend out‑of‑the‑office meetings with customers on a regular basis and demonstrate excellent verbal and written skills including presenting, persuading, and negotiating.

Demonstrate some knowledge of Network Design, SDWAN, and Network Security; familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Voice Network Technologies (including VoIP), Data Networking Technologies, and Networking Protocols (with an emphasis on Layers 1, 2, & 3).

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other Duties and Responsibilities as assigned.

Other Duties and Responsibilities

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.

Win as a team – make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what’s right for each other, our customers, investors and our communities.

Skills

Customer Relationships

Complex Sales

Technical Knowledge

Education Bachelor’s Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience 5-7 Years

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications

EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.

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