Evergreen Health
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications, or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education, and internal equity.
Job Summary Works with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. Those who train clinicians also work with specialty champions, nurse champions, Epic analysts, and clinical informatics.
Primary Duties:
Develops role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
Designs, develops, and maintains instructional materials.
Maintains policy and procedure documentation.
Incorporates feedback from others into existing training and training administration procedures.
Learns new content and consults with subject matter experts to develop training materials.
Builds and tests training environments, provides support, and troubleshoots issues.
Trains and credentials additional classroom trainers.
Trains end users on assigned applications.
Collaborates with other trainers by facilitating classroom instruction and assisting with practice exercises as needed.
Prepares lessons and materials.
Follows up with trainees outside of the classroom to offer additional support.
Serves as an expert educator to internal staff.
Manages projects, including creating and following project timelines.
Performs other duties as assigned.
License, Certification, Education or Experience: REQUIRED for the position:
Bachelor’s degree in instructional design, education, healthcare, or related field or equivalent combination of education and/or experience.
5 years of recent experience and demonstrated proficiency in teaching and supporting EMRs.
3 years of experience developing in-person and virtual training programs in a healthcare EMR environment that integrates information technology solutions with end-user workflow and process design.
1 year of experience with e-Learning delivery programs and authoring tools (e.g., Captivate, Camtasia).
1 year of experience with Learning Management Systems.
Recent experience as a Certified Trainer working with Epic Systems.
Epic certification in area of support and the ability to obtain additional certifications as needed.
Expert knowledge of Microsoft Office (Publisher, Word, PowerPoint, OneNote, Teams).
Advanced knowledge of virtual learning environments (e.g., Teams, WebEx, Adobe Connect, Zoom).
Ability to travel to various locations outside of the main EvergreenHealth campus.
Ability to facilitate training events outside of regular business hours, such as evenings, nights, and weekends.
Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
Ability to learn new vendor applications quickly and utilize application tools to meet user requirements.
Excellent verbal and written communication skills.
Ability to work independently and across multiple teams.
Ability to develop, document, and adhere to technical standards.
Ability to research and analyze to resolve complex issues.
Understanding customer requirements and their impact on technical solutions.
Strong attention to detail.
Ability to manage tasks efficiently in a fast-paced environment with shifting priorities.
Desired for the position:
Master’s degree in instructional design, education, healthcare, or related field.
Clinical experience strongly preferred.
Strong knowledge of change management.
Benefit Information: Choices that care for you and your family. At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We offer a comprehensive, flexible, and competitive suite of benefits and resources to support health and financial well-being:
Medical, vision, and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans (457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking the link below.
EvergreenHealth is a regional healthcare system based in the Seattle metropolitan area of Washington state.
#J-18808-Ljbffr
Job Summary Works with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. Those who train clinicians also work with specialty champions, nurse champions, Epic analysts, and clinical informatics.
Primary Duties:
Develops role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
Designs, develops, and maintains instructional materials.
Maintains policy and procedure documentation.
Incorporates feedback from others into existing training and training administration procedures.
Learns new content and consults with subject matter experts to develop training materials.
Builds and tests training environments, provides support, and troubleshoots issues.
Trains and credentials additional classroom trainers.
Trains end users on assigned applications.
Collaborates with other trainers by facilitating classroom instruction and assisting with practice exercises as needed.
Prepares lessons and materials.
Follows up with trainees outside of the classroom to offer additional support.
Serves as an expert educator to internal staff.
Manages projects, including creating and following project timelines.
Performs other duties as assigned.
License, Certification, Education or Experience: REQUIRED for the position:
Bachelor’s degree in instructional design, education, healthcare, or related field or equivalent combination of education and/or experience.
5 years of recent experience and demonstrated proficiency in teaching and supporting EMRs.
3 years of experience developing in-person and virtual training programs in a healthcare EMR environment that integrates information technology solutions with end-user workflow and process design.
1 year of experience with e-Learning delivery programs and authoring tools (e.g., Captivate, Camtasia).
1 year of experience with Learning Management Systems.
Recent experience as a Certified Trainer working with Epic Systems.
Epic certification in area of support and the ability to obtain additional certifications as needed.
Expert knowledge of Microsoft Office (Publisher, Word, PowerPoint, OneNote, Teams).
Advanced knowledge of virtual learning environments (e.g., Teams, WebEx, Adobe Connect, Zoom).
Ability to travel to various locations outside of the main EvergreenHealth campus.
Ability to facilitate training events outside of regular business hours, such as evenings, nights, and weekends.
Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
Ability to learn new vendor applications quickly and utilize application tools to meet user requirements.
Excellent verbal and written communication skills.
Ability to work independently and across multiple teams.
Ability to develop, document, and adhere to technical standards.
Ability to research and analyze to resolve complex issues.
Understanding customer requirements and their impact on technical solutions.
Strong attention to detail.
Ability to manage tasks efficiently in a fast-paced environment with shifting priorities.
Desired for the position:
Master’s degree in instructional design, education, healthcare, or related field.
Clinical experience strongly preferred.
Strong knowledge of change management.
Benefit Information: Choices that care for you and your family. At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We offer a comprehensive, flexible, and competitive suite of benefits and resources to support health and financial well-being:
Medical, vision, and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans (457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking the link below.
EvergreenHealth is a regional healthcare system based in the Seattle metropolitan area of Washington state.
#J-18808-Ljbffr