Satori Digital
We are seeking an energetic and service-oriented Inside Sales Representative on behalf of a growing auto glass services provider. In this role, you will serve as the first point of contact for customers—taking calls, answering questions, scheduling service appointments, and ensuring every customer interaction is a great one.
This position is perfect for individuals who are enthusiastic, organized, and driven by both customer satisfaction and sales success. You’ll play a key role in supporting the repair and replacement process by coordinating schedules, ordering parts, and closing service sales.
Key Responsibilities
Answer inbound calls and assist customers with scheduling glass repair or replacement services
Accurately input customer and service order information into the system
Order appropriate replacement parts and ensure timely availability for scheduled services
Provide exceptional service and build rapport with new and existing customers
Explain products and services clearly to help customers make informed decisions
Proactively follow up on leads and service inquiries to maximize conversion rates
Meet or exceed individual and team sales goals
Maintain professionalism in all communications—verbal, written, and digital
Qualifications
Previous experience in sales, customer service, or call center environment preferred
Strong verbal communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment Basic computer skills and familiarity with CRM or scheduling software
Detail-oriented with strong follow-through
Positive attitude and a commitment to providing “legendary” customer service
Competitive hourly wage: $16–$20/hour (based on experience)
Commission on sales with earning potential beyond base pay
Training and support to grow your skills in sales and customer service
Opportunities for advancement within a growing company
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This position is perfect for individuals who are enthusiastic, organized, and driven by both customer satisfaction and sales success. You’ll play a key role in supporting the repair and replacement process by coordinating schedules, ordering parts, and closing service sales.
Key Responsibilities
Answer inbound calls and assist customers with scheduling glass repair or replacement services
Accurately input customer and service order information into the system
Order appropriate replacement parts and ensure timely availability for scheduled services
Provide exceptional service and build rapport with new and existing customers
Explain products and services clearly to help customers make informed decisions
Proactively follow up on leads and service inquiries to maximize conversion rates
Meet or exceed individual and team sales goals
Maintain professionalism in all communications—verbal, written, and digital
Qualifications
Previous experience in sales, customer service, or call center environment preferred
Strong verbal communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment Basic computer skills and familiarity with CRM or scheduling software
Detail-oriented with strong follow-through
Positive attitude and a commitment to providing “legendary” customer service
Competitive hourly wage: $16–$20/hour (based on experience)
Commission on sales with earning potential beyond base pay
Training and support to grow your skills in sales and customer service
Opportunities for advancement within a growing company
#J-18808-Ljbffr