Inside Sales Rep

****Patterson isn't just a place to work, it's a partner that cares about your success.****One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.**Job Summary**As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.**Essential Functions**To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Administrative* Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc* Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities* Gain understanding of and adhere to Accounts Receivables policies and practices* Run sales reports for all sales activity.* Monitor scheduled shipment dates to ensure timely delivery* Verify price and terms in accordance with standard procedures and customer profitability profiles* Multitask and work within multiple computer systems and communication platforms simultaneouslyCustomer Relations* Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners* Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashionGenerate Sales* Make regular outbound calls to assigned customers/territories* Generate new and repeat sales by providing product and technical information to customers in a timely manner* Identify customer requirements and expectations in order to recommend specific products and/or solutions* Use appropriate selling tactics such as up-selling and cross-selling when needed.* Educate customers about product features and benefits to grow sales and improve customer satisfaction* Generate referrals from current customers and manufacturers’ representatives.* Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition* The Inside Sales Representative may perform other duties as assigned**Job Qualifications**Required Qualifications* Associate’s Degree, or equivalent work experience in animal health/agriculture; such as farm or ranch and experience working with cattle, swine, poultry, or equine* Exceptional customer service and organization skills* Accuracy and strong attention to detail.* Effective verbal, written, and interpersonal communication skills* General computer proficiency including knowledge of MS Office**Preferred Qualifications*** Bachelor’s Degree in Business or equivalent combination of education and experience* Inside sales experience; previous success exceeding sales goals is a plus* Proficiency in SAP**Working Conditions****Physical Demands*** Lifting or Carrying, occasional, up to 25 pounds* Sitting or Standing, majority of work day**Environmental Factors*** Operate a computer of other office devices* Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information* Reading and sight, requires frequent review of customer information**Travel and On-call*** ·This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunityWe provide competitive benefits, unique incentive programs and rewards for our eligible employees:* Full Medical, Dental, and Vision benefits and an integrated Wellness Program.* 401(k) Match Retirement Savings Plan.* Paid Time Off (PTO).* Holiday Pay & Floating Holidays.* Volunteer Time Off (VTO).* Educational Assistance Program.* Full Paid Parental and Adoption Leave.* LifeWorks (Employee Assistance Program).* Patterson Perks Program.## ## EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr