Vitu, Inc.
Posted Wednesday, July 23, 2025 at 7:00 AM
Position Overview
We are currently hiring for two positions in Pennsylvania—one located in the Greater Pittsburgh area and the other in the region between Harrisburg and Pittsburgh. The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.
Responsibilities Train dealership personnel on the use of Vitu products. Onboard and manage dealership users access to the Vitu system. Meet with dealership management to review processes and procedures pertaining to theirDMV paperwork. Monitor dealer error rates, active user list, and Dealer licenses to ensure compliance withDMV's regulations. Maintain a strong business relationship with key dealership personnel. Provide Vitu support via phone, chat and email as needed. Deliver exceptional customer service and support by being responsive and proactive tocustomer needs. Client Advocate - Suggests improvements to the program on behalf of the client andaddresses client issues and concerns. Compliance - Ensure that the dealership is following DMV EVR procedures andregulations by conducting compliance audits. DMV Support - The AE will be called on by clients to answer or find the answer tocomplex DMV issues. Qualifications PA DMV title and registration experience is preferred but not required Requires an individual with excellent communication, retention and training skills Troubleshooting and problem-solving skills are a must Strong writing skills, and attention to detail A clean driving record and current State driver license is required Experience The following experience is desired, but not required. We are willing to train a candidate the possess the right set of attributes that are required to deliver the highest level of customer service. Experience with Reports of Sale and other related DMV documents for both new and used vehicles Experience with DMV accounting and bundle reconciliation EVR program knowledge (E-filing) Knowledge of DMV regulations pertaining to registration processing Experience with Chrome and Firefox configuration and settings Able to use various PC programs including Microsoft Word, Excel, and Google Drive Able to effectively communicate with high level Executives Able to work independently with limited supervision May have to travel up to 200 miles+ on occasion
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Responsibilities Train dealership personnel on the use of Vitu products. Onboard and manage dealership users access to the Vitu system. Meet with dealership management to review processes and procedures pertaining to theirDMV paperwork. Monitor dealer error rates, active user list, and Dealer licenses to ensure compliance withDMV's regulations. Maintain a strong business relationship with key dealership personnel. Provide Vitu support via phone, chat and email as needed. Deliver exceptional customer service and support by being responsive and proactive tocustomer needs. Client Advocate - Suggests improvements to the program on behalf of the client andaddresses client issues and concerns. Compliance - Ensure that the dealership is following DMV EVR procedures andregulations by conducting compliance audits. DMV Support - The AE will be called on by clients to answer or find the answer tocomplex DMV issues. Qualifications PA DMV title and registration experience is preferred but not required Requires an individual with excellent communication, retention and training skills Troubleshooting and problem-solving skills are a must Strong writing skills, and attention to detail A clean driving record and current State driver license is required Experience The following experience is desired, but not required. We are willing to train a candidate the possess the right set of attributes that are required to deliver the highest level of customer service. Experience with Reports of Sale and other related DMV documents for both new and used vehicles Experience with DMV accounting and bundle reconciliation EVR program knowledge (E-filing) Knowledge of DMV regulations pertaining to registration processing Experience with Chrome and Firefox configuration and settings Able to use various PC programs including Microsoft Word, Excel, and Google Drive Able to effectively communicate with high level Executives Able to work independently with limited supervision May have to travel up to 200 miles+ on occasion
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