BMO U.S.
Senior Premier Relationship Manager – BMO U.S.
Licensed Senior Premier Relationship Manager ; requires SIE, Series 6, 63, Life and Health licenses.
Responsibilities
Serve as the customers’ relationship manager providing personalized attention to uncover their specific financial needs and goals, backed by BMO’s expertise, technology and resources.
Act as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.
Collaborate with branch locations and the team of financial advisors to identify new opportunities and deliver a differentiated experience.
Enjoy a values‑based culture that focuses on providing the tools and support necessary for success.
Work with internal partnerships to leverage expertise for comprehensive strategies and solutions for affluent customers’ financial needs.
Build and manage an assigned portfolio of mass affluent clients across multiple branch locations.
Use a consultative sales process to develop strong customer relationships; act as client’s trusted advisor and primary point of contact.
Proactively uncover needs, provide solutions, and identify additional sales opportunities.
Makes key recommendations on products, pricing, and services; links customers to business partner experts based on key financial decisions.
Achieve results and meet sales targets by acquiring new assets from existing client portfolio and through new client acquisition.
Identify existing customers that meet the target profile and create a calling plan in collaboration with branch business partners.
Review credit applications to ensure sound credit granting principles; recommend remedies to maintain acceptable asset and credit quality.
Execute quality customer review meetings for retention and relationship expansion purposes.
Actively participate in the community to identify prospects through relationship building efforts and identify centres of influence (e.g., law and accounting firms) and two‑way referral relationships.
Provide individual and group training to mentor and coach branch personnel in mass affluent client knowledge and skills.
Educate clients about available digital options for conducting banking transactions and provide guidance in the use of digital and self‑serve technologies.
Liaise between clients and various departments to provide product support and solve problems within given rules.
Follow security and safeguarding procedures and apply due diligence in accordance with Bank policies and ethical standards to prevent loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
Maintain confidentiality of customer and Bank information in compliance with Bank policies and procedures.
Identify risks and take appropriate actions, including documentation and regulatory requirements, to maintain operational integrity.
Monitor individual exception reports and take action to remove exceptions.
Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
Execute work to deliver timely, accurate, and efficient service.
Exercise judgment to identify, diagnose, and solve problems within given rules.
Work independently on a range of complex tasks, which may include unique situations.
Handle broader work or accountabilities that may be assigned as needed.
Qualifications
Typically between 4 – 6 years of relevant experience; post‑secondary degree in related field preferred, not required.
7+ years of experience in a financial services organization with knowledge of banking products, services, pricing, and profitability.
Required: SIE Exam, Series 6, Series 63, Life & Health licenses (if not currently held, required within six months of role start date).
Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.
Excellent understanding of brokerage and insurance products; personal trust and investment management.
In‑depth knowledge of client portfolio management.
Technical proficiency gained through education and/or business experience.
Exceptional verbal and written communication skills.
Collaboration and team skills.
Analytical and problem‑solving skills.
Influence skills.
Data‑driven decision‑making.
U.S. Only:
This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). The role requires a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real‑estate agent capacity.
Salary $51,800.00 – $95,900.00
Pay Type Salaried
The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit the BMO rewards page.
About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at the BMO careers website.
Equal Employment Opportunity BMO is a proud equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters:
BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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Responsibilities
Serve as the customers’ relationship manager providing personalized attention to uncover their specific financial needs and goals, backed by BMO’s expertise, technology and resources.
Act as the primary client contact to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.
Collaborate with branch locations and the team of financial advisors to identify new opportunities and deliver a differentiated experience.
Enjoy a values‑based culture that focuses on providing the tools and support necessary for success.
Work with internal partnerships to leverage expertise for comprehensive strategies and solutions for affluent customers’ financial needs.
Build and manage an assigned portfolio of mass affluent clients across multiple branch locations.
Use a consultative sales process to develop strong customer relationships; act as client’s trusted advisor and primary point of contact.
Proactively uncover needs, provide solutions, and identify additional sales opportunities.
Makes key recommendations on products, pricing, and services; links customers to business partner experts based on key financial decisions.
Achieve results and meet sales targets by acquiring new assets from existing client portfolio and through new client acquisition.
Identify existing customers that meet the target profile and create a calling plan in collaboration with branch business partners.
Review credit applications to ensure sound credit granting principles; recommend remedies to maintain acceptable asset and credit quality.
Execute quality customer review meetings for retention and relationship expansion purposes.
Actively participate in the community to identify prospects through relationship building efforts and identify centres of influence (e.g., law and accounting firms) and two‑way referral relationships.
Provide individual and group training to mentor and coach branch personnel in mass affluent client knowledge and skills.
Educate clients about available digital options for conducting banking transactions and provide guidance in the use of digital and self‑serve technologies.
Liaise between clients and various departments to provide product support and solve problems within given rules.
Follow security and safeguarding procedures and apply due diligence in accordance with Bank policies and ethical standards to prevent loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
Maintain confidentiality of customer and Bank information in compliance with Bank policies and procedures.
Identify risks and take appropriate actions, including documentation and regulatory requirements, to maintain operational integrity.
Monitor individual exception reports and take action to remove exceptions.
Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
Execute work to deliver timely, accurate, and efficient service.
Exercise judgment to identify, diagnose, and solve problems within given rules.
Work independently on a range of complex tasks, which may include unique situations.
Handle broader work or accountabilities that may be assigned as needed.
Qualifications
Typically between 4 – 6 years of relevant experience; post‑secondary degree in related field preferred, not required.
7+ years of experience in a financial services organization with knowledge of banking products, services, pricing, and profitability.
Required: SIE Exam, Series 6, Series 63, Life & Health licenses (if not currently held, required within six months of role start date).
Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.
Excellent understanding of brokerage and insurance products; personal trust and investment management.
In‑depth knowledge of client portfolio management.
Technical proficiency gained through education and/or business experience.
Exceptional verbal and written communication skills.
Collaboration and team skills.
Analytical and problem‑solving skills.
Influence skills.
Data‑driven decision‑making.
U.S. Only:
This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). The role requires a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real‑estate agent capacity.
Salary $51,800.00 – $95,900.00
Pay Type Salaried
The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit the BMO rewards page.
About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at the BMO careers website.
Equal Employment Opportunity BMO is a proud equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters:
BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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