National African-American Insurance Association (NAAIA)
Account Executive - Personal Lines Insurance
National African-American Insurance Association (NAAIA), California, Missouri, United States, 65018
ACCOUNT EXECUTIVE
DEPARTMENT: PERSONAL LINES
STATUS: EXEMPT
Our not‑so‑secret sauce. Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Executive at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and TV insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life. As our Account Executive on the Personal Lines team, you’ll be responsible for the following: The primary function of this position is to provide the highest quality service to customers, sell new lines of coverage and cross‑sell within the existing book of business. The AE will be the day‑to‑day liaison between the insurance company (MIB) and designated accounts, managing and controlling relationships with business managers and/or individual customers. Daily servicing of customers will include addressing coverage issues, contract analysis, exposure analysis, handling and/or directing all inside service work associated with the accounts including endorsements, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies. The AE should have experience in all areas of Personal Lines insurance and will inform the Producer on strategic account issues, claims and other potential problems. The AE is responsible for overseeing all processes related to renewals, account management and new business development while ensuring Standard Operating Guidelines (SOGs) are used and followed for all insurance transactions.
Our future colleague.
Build and maintain constructive and effective relationships with clients by meeting and exceeding client expectations at all times.
Provide consistent, accurate, timely and pertinent communication to clients through constant updates via emails, phone contact and meetings.
Respond to client inquiries/issues within a 24‑hour timeline.
Resolve or assist with any service or claims issues/questions.
Assist in design of or independently design insurance plans for clients—think about out‑of‑the‑box solutions.
Assist clients in making appropriate coverage changes; make each contact a marketing opportunity.
Conduct face‑to‑face meetings with clients to review summary reports, make presentations, and maintain client relationships as often as necessary.
Inform and educate clients about coverage, exclusions and exposures; gaps in coverage, stewardship programs; and other relevant information.
Monitor and review client satisfaction at least quarterly; report findings/issues to the Producer of the account.
Additional qualifications (a plus, but not required to apply)
College degree preferred (high school diploma is required).
Current California Department of Insurance license.
3–7 years of experience.
Proficient MS Office Suite (Word, Excel, Outlook).
Work environment & physical demands.
Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
Work is performed in a typical interior/office work environment.
Valuable benefits.
Generous time off.
Tuition reimbursement and professional development opportunities.
Charitable contribution match programs.
Stock purchase opportunities.
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw. Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/, https://www.facebook.com/LifeatMMA, https://twitter.com/LifeatMMA, https://www.linkedin.com/company/marsh-mclennan-agency/.
The applicable base salary range for this role is $53,400 to $99,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan and its affiliates are EEO minority/female/disability/vet/sexual orientation/gender identity employers.
#J-18808-Ljbffr
Our not‑so‑secret sauce. Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Executive at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and TV insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life. As our Account Executive on the Personal Lines team, you’ll be responsible for the following: The primary function of this position is to provide the highest quality service to customers, sell new lines of coverage and cross‑sell within the existing book of business. The AE will be the day‑to‑day liaison between the insurance company (MIB) and designated accounts, managing and controlling relationships with business managers and/or individual customers. Daily servicing of customers will include addressing coverage issues, contract analysis, exposure analysis, handling and/or directing all inside service work associated with the accounts including endorsements, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies. The AE should have experience in all areas of Personal Lines insurance and will inform the Producer on strategic account issues, claims and other potential problems. The AE is responsible for overseeing all processes related to renewals, account management and new business development while ensuring Standard Operating Guidelines (SOGs) are used and followed for all insurance transactions.
Our future colleague.
Build and maintain constructive and effective relationships with clients by meeting and exceeding client expectations at all times.
Provide consistent, accurate, timely and pertinent communication to clients through constant updates via emails, phone contact and meetings.
Respond to client inquiries/issues within a 24‑hour timeline.
Resolve or assist with any service or claims issues/questions.
Assist in design of or independently design insurance plans for clients—think about out‑of‑the‑box solutions.
Assist clients in making appropriate coverage changes; make each contact a marketing opportunity.
Conduct face‑to‑face meetings with clients to review summary reports, make presentations, and maintain client relationships as often as necessary.
Inform and educate clients about coverage, exclusions and exposures; gaps in coverage, stewardship programs; and other relevant information.
Monitor and review client satisfaction at least quarterly; report findings/issues to the Producer of the account.
Additional qualifications (a plus, but not required to apply)
College degree preferred (high school diploma is required).
Current California Department of Insurance license.
3–7 years of experience.
Proficient MS Office Suite (Word, Excel, Outlook).
Work environment & physical demands.
Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
Work is performed in a typical interior/office work environment.
Valuable benefits.
Generous time off.
Tuition reimbursement and professional development opportunities.
Charitable contribution match programs.
Stock purchase opportunities.
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw. Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/, https://www.facebook.com/LifeatMMA, https://twitter.com/LifeatMMA, https://www.linkedin.com/company/marsh-mclennan-agency/.
The applicable base salary range for this role is $53,400 to $99,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan and its affiliates are EEO minority/female/disability/vet/sexual orientation/gender identity employers.
#J-18808-Ljbffr