Seal & Design Inc
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Pay Range: $60,000 - $68,000/year
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as needed
Set up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred Proficiency processing a high volume of emails Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.) Technical aptitude and strong attention to detail Problem solving ability Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task Ability to work independently and as a member of a team Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment Familiarity with PPAP and APQP processes a plus Seal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include: Medical/Dental/Vision Plans 401(k) and profit sharing Paid Time Off Bonuses Paid Holidays Life Insurance Yearly Performance Reviews
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Bachelor's degree, one to two years or more related experience preferred Proficiency processing a high volume of emails Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.) Technical aptitude and strong attention to detail Problem solving ability Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task Ability to work independently and as a member of a team Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment Familiarity with PPAP and APQP processes a plus Seal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include: Medical/Dental/Vision Plans 401(k) and profit sharing Paid Time Off Bonuses Paid Holidays Life Insurance Yearly Performance Reviews
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