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AirOps Inc

Account Executive, SMB

AirOps Inc, New York, New York, us, 10261

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About AirOps AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage: quality.

Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts.

AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo.

About the Role We're looking for an SMB Account Executive who combines technical knowledge with sales ambition to drive AirOps' growth within the startup and SMB ecosystem. This is a product-led sales role where you'll leverage your technical background to demonstrate value, close deals, and help startups transform their content operations with AI.

You'll own the full sales cycle for SMB accounts, working with startup founders, growth teams, and marketing leaders. Your technical experience will be your superpower – enabling you to build compelling demos, troubleshoot implementations, and speak credibly about AI solutions while driving revenue.

Who You Might Be In addition to technical AEs, we're open-minded to looking at someone with one of these backgrounds who wants to transition into sales:

Path 1: Technical Support → Sales

You've spent 1-3 years in technical support or customer success at a SaaS company

You understand how to diagnose problems and guide customers to solutions

You're tired of being reactive and want to proactively drive revenue

You've seen what good and bad sales reps do, and you know you can do better

Path 2: Engineer → Sales

You've been a software engineer or solutions engineer for 1-3 years

You enjoy the problem-solving aspect but crave more human interaction

You find yourself naturally explaining technical concepts to non-technical people

You want to directly impact business growth rather than just building features

Path 3: Technical SDR/BDR → Closing Role

You've been a technical SDR/BDR at a low-code or AI company

You understand developer tools and can speak to technical audiences

You're ready to own the full sales cycle, not just the top of funnel

You've been studying your AEs and know you're ready for the next step

Key Responsibilities

Own the entire SMB sales cycle

from prospecting to close, focusing on startups and high-growth companies

Build and deliver technical demos

that showcase AirOps solving real customer problems

Collaborate with product and engineering

to communicate customer needs and improve the product

Develop expertise

in AI/LLM use cases for content and marketing teams

Run product-led sales motions

including free trial conversions and expansion opportunities

What You'll Need Must-Haves:

Technical background through support, engineering, or technical sales experience

Genuine interest in AI and ability to learn new technical concepts quickly

Basic understanding of LLMs and prompt engineering

Strong communication skills - you can explain complex ideas simply

Comfort with ambiguity - the only constant is change

Builder mentality - you'll become proficient building with AirOps (if you’re not already!) and you’ll build process around the role

Located in SF or NYC - this is an in-person role with real collaboration

Nice-to-Haves:

Experience at an early-stage startup (Series A or earlier)

Familiarity with marketing/content tech stack

Previous experience with product-led growth companies

Why This Role is Special:

Technical Sales is the Future:

As software becomes more complex, technical sellers win

Ground Floor Opportunity:

Be one of the first AEs and help build the sales org

Rapid Career Growth:

We promote internally before looking externally

Real Product-Market Fit:

You'll be selling something customers actually want

Learn from the Best:

Direct access to founders and senior leadership

Our Guiding Principles

Extreme Ownership

Quality

Curiosity and Play

Make Our Customers Heroes

Respectful Candor

Benefits

Equity in a fast-growing startup

Competitive benefits package tailored to your location

Flexible time off policy

Parental Leave

A fun-loving and (just a bit) nerdy team that loves to move fast!

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