D.H. Griffin Companies
Automotive Service Advisor
D.H. Griffin Companies, Oak Ridge, Tennessee, United States, 37830
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Automotive Service Advisor
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D.H. Griffin Companies Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team. We are looking for someone who is results-driven, hard working, and customer-focused with a desire to learn and grow. Responsibilities
Work with customers and technicians to identify required maintenance and repairs. Advise customers on necessary/suggested services. Offer additional services and repairs/advice to customers. Provide estimates and quote cost of replacement parts and labor to restore vehicle to condition specified by customer. Enter itemized estimate on service order and explain estimate to customer. Schedule appointments with customers. Keep clients updated on status of repairs and parts availability. Manage workflow within the shop. Submit repair estimates to extended warranty and insurance companies. Knowledge of Dealertrack and XTime is extremely helpful, but not required. Full benefits package available with competitive pay plan. Immediate openings available. Job Type: Full-time Seniority level: Entry level Employment type: Full-time Job function: Other Location: Oak Ridge, TN (salary $45,000‑$85,000) Referrals increase your chances of interviewing at D.H. Griffin Companies by 2x.
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Automotive Service Advisor
role at
D.H. Griffin Companies Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team. We are looking for someone who is results-driven, hard working, and customer-focused with a desire to learn and grow. Responsibilities
Work with customers and technicians to identify required maintenance and repairs. Advise customers on necessary/suggested services. Offer additional services and repairs/advice to customers. Provide estimates and quote cost of replacement parts and labor to restore vehicle to condition specified by customer. Enter itemized estimate on service order and explain estimate to customer. Schedule appointments with customers. Keep clients updated on status of repairs and parts availability. Manage workflow within the shop. Submit repair estimates to extended warranty and insurance companies. Knowledge of Dealertrack and XTime is extremely helpful, but not required. Full benefits package available with competitive pay plan. Immediate openings available. Job Type: Full-time Seniority level: Entry level Employment type: Full-time Job function: Other Location: Oak Ridge, TN (salary $45,000‑$85,000) Referrals increase your chances of interviewing at D.H. Griffin Companies by 2x.
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