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Milwaukee Succeeds

Inside Sales Rep - ROS

Milwaukee Succeeds, Milwaukee, Wisconsin, United States, 53244

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Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider,

come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

Process rental quotations, reservations and contracts

Establish new rental and sales accounts by serving walk-in and call-in customers

Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures

Dispatch delivery trucks and manage customer expectations regarding delivery

Generate leads for new business and communicate leads with Outside Sales Representatives

Warm call on lost and/or dormant accounts to retain business

Maintain a clean and presentable showroom, sufficiently stocked with merchandise

Other duties assigned as needed

Requirements:

Bachelor's degree preferred or equivalent experience

Exceptional relationship-building and customer service skills

Strong ability to multitask in a fast-paced environment

Excellent teamwork, interpersonal and communication skills

Keen attention to detail

Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Representant des Ventes Internes - 4N0001 Si vous souhaitez avoir la chance de faire votre marque aupres du plus grand fournisseur de location d'equipement au monde, venez construire votre avenir avec United Rentals ! En tant que representant des ventes internes a United Rentals, vous serez une personne-ressource importante pour notre clientele et un conseiller pour notre division, avec la responsabilite de suggerer des solutions a la clientele, offrir des devis, vendre et passer des commandes pour notre equipement et nos services selon leurs besoins. Il s'agit d'un excellent poste pour un professionnel ambitieux qui a un interet pour notre industrie et qui peut creer des liens et offrir un service a la clientele hors pair. Vous aurez plusieurs taches a faire, vous apprendrez un tas de choses, et vous developperez votre capacite a generer des ventes et a assurer la croissance de la division.

Les principales taches de la posion comprennent ce qui suit :

Traiter les devis de location, les reservations et les contrats

Etablir de nouveaux comptes de location et de vente en servant les clients sans rendez-vous et sur appel

Negocier les prix des locations d'equipement et des fournitures des entrepreneurs conformement aux politiques et procedures de tarification

Repartir les camions de livraison et gerer les attentes des clients concernant la livraison

Generer des prospects pour de nouvelles affaires et communiquer les prospects avec les representants des ventes externes

Appels de courtoisie sur les comptes perdus et/ou inactifs pour conserver leur relation.

Maintenir une salle d'exposition propre et presentable, suffisamment approvisionnee en marchandise

Autres taches assignees au besoin

Les requis de la position:

Baccalaureat ou experience equivalente

Competences relationelles exceptionnelles

Forte capacite de faire plusieurs taches dans un environnement dont le rythme est rapide

Excellentes competences interpersonnelles et en communication

Attention particuliere aux details

Permis de conduire valide avec dossier de conduite acceptable

Ce poste est considere sensible a la securite aux fins des politiques et procedures de United Rentals.

Inside Sales Rep - Fluid Solutions - 4N0001-212 As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to fluid solutions equipment rental and supply needs.

What you'll do:

Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including electric and hydraulic pumps

Process rental quotations, reservations and contracts

Establish new rental and sales accounts by serving walk-in and call-in customers

Educate customers about proper equipment use

Coordinate with all inside and outside branch employees to deliver customer satisfaction

Coordinate and track daily equipment pickups and returns

Run all reports necessary to monitor equipment and facilitate smooth operations

Maintain accurate inventory records of branch assets

Other duties assigned as needed

Requirements:

Bachelor's degree preferred or equivalent experience

Knowledge of fluid solutions related products and applications are preferred

Strong sales and customer service skills

Proficiency with MS Office (especially Word and Excel)

Excellent teamwork, interpersonal and communication skills

Keen attention to detail and diligent attention to safety

Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Inside Sales Rep - Trench Safety - 4N0001-004 As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs.

What you'll do:

Process rental quotations, reservations and contracts

Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives

Educate customers about proper equipment use

Assist customers with the loading and unloading of equipment

Dispatch delivery trucks and manage customer expectations regarding delivery

Maintain a clean and presentable showroom, sufficiently stocked with merchandise

Other duties assigned as needed

Requirements:

Bachelor's degree preferred or equivalent experience

Knowledge of trench safety related products and applications are preferred

Exceptional relationship-building and customer service skills

Strong ability to multitask in a fast-paced environment

Excellent teamwork, interpersonal and communication skills

Keen attention to detail and diligent attention to safety

Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Inside Sales Rep - PHVAC As an Inside Sales Rep, you will play a key role in implementing the branch's business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections.

What you'll do:

Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

Establish new rental and sales accounts through telemarketing and by serving call-in customers.

Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.

Educate customers on proper equipment usage and safety procedures.

Ensure the accuracy of all contract-related information entered into the branch's

computer system.

Coordinate and track daily equipment pickups and returns.

Run all reports necessary to monitor equipment and facilitate smooth operations.

Coordinate with all inside and outside branch employees to deliver customer satisfaction.

Maintain accurate inventory records of branch assets.

Requirements:

Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)

Strong customer service orientation and sales experience/skills

Proficiency with MS Office (Word and Excel)

Strong verbal and written communication skills

Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects

Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Inside Sales Rep - Climate Solutions - revised 5/30/2025 As a Climate Solutions' Inside Sales Rep, you will play a key role in implementing the branch's business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections.

What you'll do:

Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

Establish new rental and sales accounts through telemarketing and by serving call-in customers.

Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.

Educate customers on proper equipment usage and safety procedures.

Ensure the accuracy of all contract-related information entered into the branch's computer system.

Coordinate and track daily equipment pickups and returns.

Run reports to monitor equipment and facilitate smooth operations.

Coordinate with all inside and outside branch employees to deliver customer satisfaction.

Maintain accurate inventory records of branch assets.

Requirements:

Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)

Strong customer service orientation and sales experience/skills

Proficiency with MS Office (Word and Excel)

Excellent verbal and written communication skills

Engineering aptitude: ability to properly size, quote, install, and maintain projects that may range from cooling, heating and drying, air quality, and power distribution at various voltages and scales of a climate solution project

Valid driver's license with acceptable driving record

Ability to drive an F-250 truck, cargo van and/or pull a trailer for deliveries and obtain a DOT medical card (required for deliveries by DOT regulations)

Ability to be on-call as needed, for deliveries, answering calls, and be on-call rotation with other team members of the branch. (On-call pay will be included)

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Inside Sales Rep - Matting Solutions As an Inside Sales Representative - Matting Solutions, you will support the sales team, customers, and internal departments by managing daily accounts receivable activities, sales billing, customer service, and system operations. This position plays a critical role in maintaining accurate billing, processing payments, managing customer accounts, and providing exceptional internal and external support.

What you'll do: Accounts Receivable & Payment Management:

Prepare and maintain daily AR bank reports by applying payments to detailed spreadsheets and reconciling transactions.

Apply credit card payments promptly and accurately to customer accounts.

Conduct proactive collections efforts for suspended or past-due accounts with clear documentation and communication.

Conduct regular AR follow-up calls and attend weekly AR past-due meetings.

Coordinate with the Credit Department on account changes communicated by sales reps.

Document and follow up on outstanding AR-related issues.

Sales Billing & Invoicing:

Generate and bill daily sales based on inventory additions and sales activity.

Distribute customer invoices and ensure delivery to the correct contacts.

Investigate and resolve invoice discrepancies through credits, research, or collaboration with Project Managers and Sales Reps.

Audit invoices for accuracy in rentals, sales, and lease agreements.

Process buyout pricing and culled material sales as outlined in project agreements.

Customer Service & Communication:

Serve as the primary point of contact for customer inquiries, resolving issues or routing them appropriately.

Assist Sales Representatives and Project Managers with customer communication, pricing billing issues, and account setups.

Communicate professionally with customers regarding invoice questions, tax certificates, account statuses, and documentation.

Maintain strong relationships with the sales team and provide consistent internal support.

System & Data Management:

Process orders using RentalMan and URMT systems, including reservations, sales, rentals, and returns.

Review account statuses, obtain approvals for suspended accounts, and help customers get set up on terms.

Manually enter and track credit applications and tax exemption forms.

Maintain and update customer contact information in RentalMan, including activating/deactivating contacts as needed.

Set up new cash customer accounts and assist with credit applications that cannot be submitted via links.

Manage and update spreadsheets related to billing and AR data to ensure accuracy and consistency.

Administrative Support:

Complete and submit vendor forms, W-9s, banking information, COI requests, and tax documentation upon request.

Edit job details and update customer records as needed in RentalMan.

Participate in a rotating weekend on-call schedule within a three-person team.

Coordinate holiday PTO schedules in collaboration with internal team members.

Other duties as assigned

Requirements:

High School diploma or equivalent

Associate's or Bachelor's degree preferred

2+ years of experience in inside sales, billing, AR, or customer service preferred

Strong analytical, organizational, interpersonal and communication skills

Proficient in Microsoft Excel and data management

Ability to work collaboratively in a fast-paced environment and manage multiple priorities

Detail-oriented with strong problem-solving skills

Professional, customer-focused and service-oriented

Ability to manage time effectively and meet deadlines

Proficiency with ERP systems is a plus

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us? We don't just “talk the talk!” We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending on a wide range of factors including specific position, education, training, experience, skills, and ability.

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