FirstCash
Position Summary
We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The full‑time pawnbroker/retail sales associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A pawnbroker/retail sales associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A pawnbroker/retail sales associate thrives on engaging with customers and assists with customer inquiries and problem resolution. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team‑oriented. Ability to multi‑task in a fast‑paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines. Benefits
Hourly wage of $18.50 to $21.00 plus up to 8% commission on transactions. Earned Wage Access program: up to 50% of earned wages withdrawn up to seven times per payroll cycle. Comprehensive medical, dental, vision, life, supplemental and other voluntary benefits (eligibility required). PTO: 1 week paid vacation after 6 months, then 1 week after 1 year, then 2 weeks thereafter; sick/personal leave as per state law. Employee discounts, tuition reimbursement up to $2,000 per year, 401(k) auto‑enrollment after 6 months, pet insurance. FirstCash Holdings, Inc. is an Equal Opportunity Employer. The company will provide reasonable accommodations for qualified individuals with disabilities. All employees must agree to a binding arbitration agreement to resolve disputes.
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We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The full‑time pawnbroker/retail sales associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A pawnbroker/retail sales associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A pawnbroker/retail sales associate thrives on engaging with customers and assists with customer inquiries and problem resolution. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team‑oriented. Ability to multi‑task in a fast‑paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines. Benefits
Hourly wage of $18.50 to $21.00 plus up to 8% commission on transactions. Earned Wage Access program: up to 50% of earned wages withdrawn up to seven times per payroll cycle. Comprehensive medical, dental, vision, life, supplemental and other voluntary benefits (eligibility required). PTO: 1 week paid vacation after 6 months, then 1 week after 1 year, then 2 weeks thereafter; sick/personal leave as per state law. Employee discounts, tuition reimbursement up to $2,000 per year, 401(k) auto‑enrollment after 6 months, pet insurance. FirstCash Holdings, Inc. is an Equal Opportunity Employer. The company will provide reasonable accommodations for qualified individuals with disabilities. All employees must agree to a binding arbitration agreement to resolve disputes.
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