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Meritage Homes Corporation

Outside Sales Counselor

Meritage Homes Corporation, Austin, Texas, us, 78716

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Responsibilities This position will be supporting sales in communities in our Southern market, stretching as far as Kyle, TX. The Outside Sales Counselor’s primary responsibility is to embrace Meritage Homes’ active sales culture to generate new home sales by leveraging the relationships with Realtors and new home buyers, and by utilizing all available tools to demonstrate value, sell, and close homes with an emphasis on exceptional customer service. The Outside Sales Counselor will also serve as the liaison between the Realtor and new homebuyers during the building process with construction, the Closing Department, and Title Company.

Accomplish sales and customer service goals, and other objectives as determined by your Sales Leader.

Maintain existing and cultivate new Realtor relationships through various methods that create long‑term partnerships and recurring business.

Connect unrepresented homebuyers to Realtors and foster the partnership through the home‑buying process.

Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine, so guests enjoy a quality experience as they tour our communities and homes.

Create, practice, refine, and continually improve your personal sales presentation to be as effective as possible to convert leads.

Use insight and consultative selling techniques to teach customers about the home‑buying industry and offer unique perspectives to help influence a sale.

Proactively utilize CRM system to effectively and efficiently manage the discovery and follow‑up strategies of all potential customers.

Engage visitors and offer to demonstrate our models, home sites, and/or showcase homes depending on their needs. Showings can also be scheduled through available technology to make it convenient for the customer.

Provide all pertinent community, home‑site, floor‑plan, and pricing information.

Ask for the sale.

Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer's needs.

Present the Meritage Homes Purchase Agreement to buyers professionally, explaining payment information, taxes, insurance, CC&R, HOA rules and restrictions, and other amenity information as necessary.

Actively solicit both new and referral business using Salesforce.com to ensure the most effective prospecting skills are employed to drive sales.

Ensure accurate and timely completion of all buyer paperwork and internal reporting.

Assist buyers with scheduling appointments with the design studio, operations managers, mortgage, and title companies as necessary.

Communicate and assist lenders with customer loans, keep current on the status of each loan, and the requirements to expedite processing and closing of all sales.

Maintain product knowledge:

Concept of Community (e.g., size, number of homes, future plans, restrictions, surrounding area).

Extensive Product Knowledge (plans, features, pricing, options, warranties, construction knowledge).

How we differ from the competition.

Maintain an updated Competition Analysis Notebook and know what the competition offers each month.

Maintain knowledge of local markets, real‑estate laws, public opinion, local and national trends, government proposed regulations, and economic trends related to the home‑buying industry.

Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions, etc.

Update the buyer throughout construction, acting as the point of contact for all phases of construction and closing, assisting with resolution of any questions or problems.

Ensure customer satisfaction from initial visit to closing.

Secondary responsibilities: complete onboarding and other assigned training; maintain, improve, and promote the company’s image; establish and maintain relationships with realtors and mortgage brokers; attend weekly sales meetings; undertake special projects and duties as assigned.

Must be able to work nights, weekends, and most holidays

Qualifications

Minimum High School Diploma or equivalent required; some college coursework or Bachelor’s Degree strongly preferred.

3+ years of previous experience in outside sales.

Preferably at least one year of experience in new home sales, with a proven track record of success.

Some states may require a valid Real Estate License; a plus in other states.

Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel.

Strong oral/written communication skills; excellent customer service skills.

Excellent interpersonal skills; able to effectively communicate and work with all personality types.

Ability to present oneself with utmost professionalism.

Ability to handle stress and work patiently with prospective and new homebuyers and Realtors.

Customer‑driven presentation skills; confident communication.

Strong sales skills; able to influence others, close large price‑point sales, and overcome objections.

Team player; demonstrated ability to work within cross‑functional teams.

Sound judgment with high integrity.

Self‑directed; takes initiative, proactively addresses problems, seeks resolution, can work with minimal oversight.

Ability to give, receive, analyze information, and interpret buyer concerns/questions to determine root issues for successful conclusions.

Highly organized, detail‑oriented, flexible; able to prioritize multiple projects and meet deadlines in a high‑volume, fast‑paced environment.

Overview Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better®. Meritage is committed to building energy‑efficient and affordable entry‑level and first‑move‑up homes across the US. We are looking for candidates who are excited about furthering their careers and bringing their authentic selves daily to be part of an inclusive organization.

Meritage was certified a Great Place To Work for a second year in a row and is currently ranked on Fortune’s Best Workplaces listings in the categories of Construction, Women and Parents. We have delivered over 200,000 homes in our 40‑year history, with a reputation for distinctive style, quality construction, and award‑winning customer experience.

Work environment encouraging creativity and innovative ideas from every level.

Organization that lives by its core values every day.

Team atmosphere where every individual is considered a vital asset.

State‑of‑the‑art technology for an optimal working environment.

Competitive pay structure.

Strong benefits.

Flexibility in work‑life integration.

Team‑oriented environment where all individuals play an integral role.

Opportunity to further your career in a growing national organization.

Competitive drive to be the best.

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