Oldcastle Infrastructure
Inside Sales Representative
Oldcastle Infrastructure, Franklin Park, Illinois, United States, 60398
Join to apply for the
Inside Sales Representative
role at
Oldcastle Infrastructure
Job ID: 517274
Non-Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
Job Summary The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Location This position can be based out of one of our locations in Lombard, IL, Romeoville, IL, or Elgin, IL.
Job Responsibilities
Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
Provide information about products and generate price quotations and generate sales orders in a timely manner
Refer to product catalogs and specification guides to determine related product uses and applications
Provide support to outside sales force
Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
Help customers with design ideas/problems; provide customer feedback to management
Retrieve information for Credit Department when needed
Follow all safety regulations
Other duties may be assigned as needed
Requirements / Skills
High school diploma or equivalent / Bachelor's Degree preferred
Must have some previous sales experience, preferably in the construction industry
Experience with Microsoft Office
Ability to work in a team-based environment
Ability to do basic math
Good organizational and problem-solving skills
Experience with multi-line phone system
Attention to detail
Ability to multitask in a fast-paced environment
Other duties assigned as needed
Job Salary
Salary ranges from $45,000-$55,000 + bonus opportunities
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr
Inside Sales Representative
role at
Oldcastle Infrastructure
Job ID: 517274
Non-Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
Job Summary The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Location This position can be based out of one of our locations in Lombard, IL, Romeoville, IL, or Elgin, IL.
Job Responsibilities
Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
Provide information about products and generate price quotations and generate sales orders in a timely manner
Refer to product catalogs and specification guides to determine related product uses and applications
Provide support to outside sales force
Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
Help customers with design ideas/problems; provide customer feedback to management
Retrieve information for Credit Department when needed
Follow all safety regulations
Other duties may be assigned as needed
Requirements / Skills
High school diploma or equivalent / Bachelor's Degree preferred
Must have some previous sales experience, preferably in the construction industry
Experience with Microsoft Office
Ability to work in a team-based environment
Ability to do basic math
Good organizational and problem-solving skills
Experience with multi-line phone system
Attention to detail
Ability to multitask in a fast-paced environment
Other duties assigned as needed
Job Salary
Salary ranges from $45,000-$55,000 + bonus opportunities
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr