EILEEN FISHER, INC.
Sales Associate - Pasadena (As Needed)
EILEEN FISHER, INC., Pasadena, California, United States, 91122
EILEEN FISHER
creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers, and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry and a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, 1,000 department and specialty stores internationally, as well as 2 RENEW stores featuring gently worn and remade designs from our take‑back program. EILEEN FISHER is a certified B Corporation, voluntarily meeting high criteria for social and environmental performance, accountability, and transparency.
Position Summary As a Retail Sales Associate, you will be part of a movement to change the world, one garment at a time. You will contribute to an environment that nurtures growth and inspires your best work on an individual and collective level, playing an integral role in growing our customer base. Building relationships that last as our customers’ wardrobe and lifestyle needs evolve over time. Every interaction is an opportunity to create a unique experience and forge a deeper connection through our garments.
Key Accountabilities
Share your positive energy and create an atmosphere of possibility with our customers. Promote our philosophy, values, and support our purpose and strategic objectives.
Be mindful of store metrics/sales goals, demonstrate a commitment to the team and put forth a strong effort to drive business.
Be passionate about contributing to a positive, supportive and collaborative work environment.
Partner with team members and store leaders to help grow our sales, business and clientele.
Client Engagement
Maintain a high level of integrity, initiative, motivation and self‑direction.
Use new technology and embrace all avenues of sales and distribution as tools to serve our customer.
Use creative approaches to engage the customer with the product, showcasing the ease and accessibility of our brand.
Be fully knowledgeable about EF apparel, fabrics, brand messages and stories.
Promote customer loyalty by enrolling customers into the EILEEN FISHER Rewards program.
Maintain and expand personal client book.
Demonstrate an ability to work in a fast‑paced environment while utilizing exceptional customer service and sales skills on the selling floor.
Operational Excellence
Enthusiastically contribute to other tasks and projects to keep the store running smoothly.
Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
Perform light cleaning tasks to maintain a clean and well‑organized space.
Assist with checking stock on a daily basis and restocking the selling floor when necessary.
Perform open and close out sales procedures as needed.
Ensure and contribute to a safe and clean store environment.
Perform other related duties and assignments as required.
Required Experience and Skills
Retail sales experience or service industry background required.
Excellent oral and written communication skills.
Outstanding organizational skills and ability to handle multiple tasks.
Dedication to creating an excellent customer experience.
Open‑minded attitude toward experiencing our Brand and product, stylishly wardrobe‑upping self and customers.
Ability to adapt quickly and react positively to business needs and changes in strategies.
Ability to lift up to 35 lbs at floor level and/or team lift when necessary.
Ability to climb short/tall ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
Education High school diploma or equivalent.
Salary and Benefits The hiring salary range for this role is $16.50–$18.75 /hr, dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.
Equal‑Opportunity Statement EILEEN FISHER, Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
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creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers, and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry and a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, 1,000 department and specialty stores internationally, as well as 2 RENEW stores featuring gently worn and remade designs from our take‑back program. EILEEN FISHER is a certified B Corporation, voluntarily meeting high criteria for social and environmental performance, accountability, and transparency.
Position Summary As a Retail Sales Associate, you will be part of a movement to change the world, one garment at a time. You will contribute to an environment that nurtures growth and inspires your best work on an individual and collective level, playing an integral role in growing our customer base. Building relationships that last as our customers’ wardrobe and lifestyle needs evolve over time. Every interaction is an opportunity to create a unique experience and forge a deeper connection through our garments.
Key Accountabilities
Share your positive energy and create an atmosphere of possibility with our customers. Promote our philosophy, values, and support our purpose and strategic objectives.
Be mindful of store metrics/sales goals, demonstrate a commitment to the team and put forth a strong effort to drive business.
Be passionate about contributing to a positive, supportive and collaborative work environment.
Partner with team members and store leaders to help grow our sales, business and clientele.
Client Engagement
Maintain a high level of integrity, initiative, motivation and self‑direction.
Use new technology and embrace all avenues of sales and distribution as tools to serve our customer.
Use creative approaches to engage the customer with the product, showcasing the ease and accessibility of our brand.
Be fully knowledgeable about EF apparel, fabrics, brand messages and stories.
Promote customer loyalty by enrolling customers into the EILEEN FISHER Rewards program.
Maintain and expand personal client book.
Demonstrate an ability to work in a fast‑paced environment while utilizing exceptional customer service and sales skills on the selling floor.
Operational Excellence
Enthusiastically contribute to other tasks and projects to keep the store running smoothly.
Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
Perform light cleaning tasks to maintain a clean and well‑organized space.
Assist with checking stock on a daily basis and restocking the selling floor when necessary.
Perform open and close out sales procedures as needed.
Ensure and contribute to a safe and clean store environment.
Perform other related duties and assignments as required.
Required Experience and Skills
Retail sales experience or service industry background required.
Excellent oral and written communication skills.
Outstanding organizational skills and ability to handle multiple tasks.
Dedication to creating an excellent customer experience.
Open‑minded attitude toward experiencing our Brand and product, stylishly wardrobe‑upping self and customers.
Ability to adapt quickly and react positively to business needs and changes in strategies.
Ability to lift up to 35 lbs at floor level and/or team lift when necessary.
Ability to climb short/tall ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
Education High school diploma or equivalent.
Salary and Benefits The hiring salary range for this role is $16.50–$18.75 /hr, dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.
Equal‑Opportunity Statement EILEEN FISHER, Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
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