EXPRESS
Overview
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self‑expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Gilroy Premium
Responsibilities Express is seeking a Retail Sales Associate to join our team.
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all our associates and customers.
Assist with product launch changes according to company SOP.
Provide a Great Customer Experience.
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately reducing the customer wait time.
Positively resolve customer service‑related issues as they arise and determine resolution or elevate further—communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent.
Years of Experience: 0–2 years of relevant experience, minimum 6 months.
Proficient in use of technology (iPad, registers).
Meets defined availability criteria, including nights, weekends and non‑business hours.
Meets physical requirements.
Critical Skills & Attributes
Previous retail experience preferred.
Customer service skills and ability to interact with customers.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Benefits And Compensation
Medical, pharmacy, dental and vision coverage.
401(k) and Roth 401(k) with company match.
Merchandise discount.
Paid Time Off.
Parental leave for new moms and dads.
Part‑time associates may purchase individual insurance coverage through LIG Solutions and may be eligible for paid sick leave, public health emergency leave, the 401(k) and Roth 401(k) with company match, an Express merchandise discount, our Learn & Earn incentive program, and voluntary benefits through YouDecide.
Actual compensation offered is dependent upon work location, education, relevant skills and experience of the candidate.
Pay Range $16.50 – $21.80 per hour
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail
Closing If you would like to know more about the California Consumer Privacy Act click here.
PHOENIX is an equal‑opportunity employer. PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say “Associate Relations” or send an e‑mail to AssociateRelations@Express.com.
Notification to Agencies PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third parties for hires made.
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About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self‑expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Gilroy Premium
Responsibilities Express is seeking a Retail Sales Associate to join our team.
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all our associates and customers.
Assist with product launch changes according to company SOP.
Provide a Great Customer Experience.
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately reducing the customer wait time.
Positively resolve customer service‑related issues as they arise and determine resolution or elevate further—communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent.
Years of Experience: 0–2 years of relevant experience, minimum 6 months.
Proficient in use of technology (iPad, registers).
Meets defined availability criteria, including nights, weekends and non‑business hours.
Meets physical requirements.
Critical Skills & Attributes
Previous retail experience preferred.
Customer service skills and ability to interact with customers.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Benefits And Compensation
Medical, pharmacy, dental and vision coverage.
401(k) and Roth 401(k) with company match.
Merchandise discount.
Paid Time Off.
Parental leave for new moms and dads.
Part‑time associates may purchase individual insurance coverage through LIG Solutions and may be eligible for paid sick leave, public health emergency leave, the 401(k) and Roth 401(k) with company match, an Express merchandise discount, our Learn & Earn incentive program, and voluntary benefits through YouDecide.
Actual compensation offered is dependent upon work location, education, relevant skills and experience of the candidate.
Pay Range $16.50 – $21.80 per hour
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail
Closing If you would like to know more about the California Consumer Privacy Act click here.
PHOENIX is an equal‑opportunity employer. PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say “Associate Relations” or send an e‑mail to AssociateRelations@Express.com.
Notification to Agencies PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third parties for hires made.
#J-18808-Ljbffr