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PharMerica

Associate Account Executive / IV Infusion

PharMerica, Phoenix, Arizona, United States, 85003

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Associate Account Executive / IV Infusion

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PharMerica

Overview The

Associate Account Executive

plays a key role in supporting the growth and success of our infusion pharmacy services. This position is responsible for building and maintaining relationships with healthcare providers, educating them on our pharmacy offerings, and helping to streamline the referral and onboarding process for patients. As part of the Specialty Sales team, you will serve as a liaison between medical offices and our internal clinical and operational teams, ensuring timely and efficient communication, coordination, and support. This is a field-based role with regular interaction across a variety of medical practices and provider types. Ideal candidates are service-minded, organized, and eager to contribute to patient care through strong provider engagement.

We are looking for an individual with a Sales mentality who has 1–3 years of experience in healthcare, specialty pharmacy, provider relations, or pharmaceutical services. Applicants should reside in, or be commutable distance to Phoenix, AZ. Travel: 75%. Schedule: Monday – Friday, hours determined by business needs.

We Offer

Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts

Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance

401(k) Retirement Plan with Employer Match

Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability

Employee Discounts

Tuition Reimbursement

Paid Time Off & Holidays

Responsibilities

Serves as the main point of contact for referring physicians, nurse practitioners, and clinic staff

Educates healthcare providers on our pharmacy’s services, supported therapeutic areas, and referral onboarding process

Conducts in-office meetings, educational sessions, and drop-ins to share materials and answer questions about services

Communicates timely and accurate updates on referral statuses, including benefits verification, prior authorizations, and documentation requirements

Works closely with internal teams to resolve issues and remove barriers to patient access

Ensures referring offices have the tools, training, and support needed to send complete and timely referrals

Builds and maintains strong, trust-based relationships with new and existing referring offices

Serves as a consistent and reliable resource to provider staff to ensure satisfaction with the referral process

Monitors referral activity and collaborates with internal departments to enhance the overall provider experience

Supports account development efforts by identifying new referral opportunities and expanding existing provider relationships

Participates in marketing initiatives, outreach efforts, and territory planning with senior sales leadership

Tracks activities, calls, and interactions in CRM systems to support visibility into territory performance

Partners with sales, clinical, and operations teams to align referral support with pharmacy capacity and service standards

Escalates clinical questions or complex issues to appropriate internal stakeholders for resolution

Shares provider feedback to inform improvements in services, training, or referral materials

Qualifications

Bachelor’s degree preferred (Healthcare, Business, Life Sciences, or related field) or equivalent experience.

1–3 years of experience in healthcare, specialty pharmacy, provider relations, or pharmaceutical services.

Excellent interpersonal, communication, and relationship-building skills.

Strong organizational and time management abilities; able to manage multiple accounts and priorities.

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Valid driver’s license and reliable transportation for local travel.

Knowledge of infusion pharmacy, specialty therapies, or chronic disease treatment pathways.

Experience with EMR and CRM systems (e.g., Salesforce).

Familiarity with referral coordination, benefit verification, and prior authorization processes.

Bilingual skills (if applicable to the region) are a plus.

Travel percentage 75%

About Our Line Of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

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