ePromos Promotional Products
The Strategic Account Executive is responsible for managing high‑value enterprise client relationships, driving revenue growth, and developing long‑term strategic partnerships that support organizational objectives. This senior client‑facing role serves as the primary liaison to key accounts, guiding them through consultative sales strategies, aligning business needs with company capabilities, and ensuring exceptional client satisfaction. The Strategic Account Executive partners closely with cross‑functional teams, including Merchandising, Marketing, and Operations, to deliver tailored, high‑impact solutions that strengthen client engagement and optimize revenue performance.
ESSENTIAL FUNCTIONS Client Relationship Management & Strategy
Serve as the primary point of contact for key enterprise accounts, building strong relationships with C‑level executives and senior decision‑makers
Develop and execute comprehensive account strategies, including Annual Account Plans, aligned with client goals and company revenue targets
Understand client business models, challenges, and long‑term objectives to proactively deliver strategic guidance
Revenue Growth & Opportunity Expansion
Identify upsell, cross‑sell, and expansion opportunities within assigned accounts
Drive sustainable revenue growth while ensuring long‑term profitability of client relationships
Partner with internal teams to develop customized proposals and solutions that support revenue objectives
Cross‑Functional Collaboration
Collaborate with merchandising, marketing, operations, and other internal partners to deliver tailored solutions that align to client needs
Facilitate communication across departments to ensure seamless execution of client initiatives and programs
Coordinate internal resources to resolve issues, present new capabilities, and elevate client experience
Market Intelligence & Advisory
Stay informed about industry trends, market shifts, and competitive landscapes
Provide insights and recommendations to clients based on market intelligence and performance data
Utilize expertise to consult at the executive level and influence client strategy
Use company systems—including CRM tools such as NetSuite—to track and manage account performance
Monitor KPIs related to revenue, profitability, retention, and client satisfaction
Deliver regular updates, analyses, and progress reports to leadership and client stakeholders
MINIMUM REQUIREMENTS
Bachelor’s degree in Business, Marketing, Communications, or related field preferred; equivalent experience considered
7+ years of enterprise or strategic account sales experience, with demonstrated success in the promotional products sector
Demonstrated success in exceeding revenue targets and maintaining long‑term enterprise client relationships
Strong negotiation, communication, consultative selling, and presentation skills
Proficiency with CRM systems (e.g., NetSuite) and modern sales technologies
Proven ability to influence executives and navigate complex account environments
PREFERRED SKILLS
Experience selling into enterprise or B2B environments
Background in promotional products, distribution, or related industries is beneficial
Ability to develop data‑driven recommendations using client performance insights
Strong analytical skills and familiarity with sales forecasting methodologies
SUCCESS MEASUREMENT
Increased revenue growth and account expansion within strategic accounts
High client satisfaction and long‑term account retention
Achievement or exceedance of quarterly and annual revenue goals
Effective execution of Annual Account Plans and strategic initiatives
Strengthened client relationships demonstrated through engagement and partnership longevity
WORKING CONDITIONS
The position is fully remote (US only)
This role requires up to 15% travel for client meetings and industry events
Ability to support multiple time zones, with primary ET (EST/EDT) coverage
Requires a dedicated workspace and reliable high‑speed internet
Frequent video conferencing, email communication, and client calls
The base salary range for this role is $70,000 to $85,000 per year. Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.
We are an Equal Opportunity Employer!
We are committed to creating a diverse workplace environment and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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ESSENTIAL FUNCTIONS Client Relationship Management & Strategy
Serve as the primary point of contact for key enterprise accounts, building strong relationships with C‑level executives and senior decision‑makers
Develop and execute comprehensive account strategies, including Annual Account Plans, aligned with client goals and company revenue targets
Understand client business models, challenges, and long‑term objectives to proactively deliver strategic guidance
Revenue Growth & Opportunity Expansion
Identify upsell, cross‑sell, and expansion opportunities within assigned accounts
Drive sustainable revenue growth while ensuring long‑term profitability of client relationships
Partner with internal teams to develop customized proposals and solutions that support revenue objectives
Cross‑Functional Collaboration
Collaborate with merchandising, marketing, operations, and other internal partners to deliver tailored solutions that align to client needs
Facilitate communication across departments to ensure seamless execution of client initiatives and programs
Coordinate internal resources to resolve issues, present new capabilities, and elevate client experience
Market Intelligence & Advisory
Stay informed about industry trends, market shifts, and competitive landscapes
Provide insights and recommendations to clients based on market intelligence and performance data
Utilize expertise to consult at the executive level and influence client strategy
Use company systems—including CRM tools such as NetSuite—to track and manage account performance
Monitor KPIs related to revenue, profitability, retention, and client satisfaction
Deliver regular updates, analyses, and progress reports to leadership and client stakeholders
MINIMUM REQUIREMENTS
Bachelor’s degree in Business, Marketing, Communications, or related field preferred; equivalent experience considered
7+ years of enterprise or strategic account sales experience, with demonstrated success in the promotional products sector
Demonstrated success in exceeding revenue targets and maintaining long‑term enterprise client relationships
Strong negotiation, communication, consultative selling, and presentation skills
Proficiency with CRM systems (e.g., NetSuite) and modern sales technologies
Proven ability to influence executives and navigate complex account environments
PREFERRED SKILLS
Experience selling into enterprise or B2B environments
Background in promotional products, distribution, or related industries is beneficial
Ability to develop data‑driven recommendations using client performance insights
Strong analytical skills and familiarity with sales forecasting methodologies
SUCCESS MEASUREMENT
Increased revenue growth and account expansion within strategic accounts
High client satisfaction and long‑term account retention
Achievement or exceedance of quarterly and annual revenue goals
Effective execution of Annual Account Plans and strategic initiatives
Strengthened client relationships demonstrated through engagement and partnership longevity
WORKING CONDITIONS
The position is fully remote (US only)
This role requires up to 15% travel for client meetings and industry events
Ability to support multiple time zones, with primary ET (EST/EDT) coverage
Requires a dedicated workspace and reliable high‑speed internet
Frequent video conferencing, email communication, and client calls
The base salary range for this role is $70,000 to $85,000 per year. Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.
We are an Equal Opportunity Employer!
We are committed to creating a diverse workplace environment and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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