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VP BPO Sales
role at
Mass Markets . 2 months ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced and driven Vice President of BPO (Business Process Outsourcing) Sales to spearhead our sales strategy and lead business growth initiatives in the BPO sector. This executive role focuses on identifying opportunities, building strategic relationships, and driving revenue growth by offering tailored outsourcing solutions to enterprise clients. The ideal candidate will have a proven track record of success in the BPO industry, with exceptional leadership and consultative selling skills. As Vice President of BPO Sales, you will have the opportunity to shape the company’s growth trajectory, lead a talented team, and make a significant impact in a dynamic and evolving industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities
Develop and execute a comprehensive sales strategy to achieve growth targets and establish the company as a market leader in the BPO space. Identify and pursue new business opportunities by targeting enterprise-level clients across various industries. Build and maintain strong relationships with key decision-makers, including C-suite executives, to foster long-term partnerships. Collaborate with internal teams to design and present tailored BPO solutions that address client needs and deliver measurable value. Identify emerging market trends and new service opportunities to expand the company’s footprint in the BPO industry. Recruit, train, and mentor a high-performing sales team, ensuring alignment with the company’s strategic goals. Establish and track key performance indicators (KPIs) to measure sales effectiveness and inform decision-making. Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements. Oversee the sales budget, ensuring optimal allocation of resources to maximize return on investment. Represent the company at industry events, conferences, and forums to enhance visibility and build the brand. Candidate Qualifications
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred. 10+ years of progressive sales experience, with at least 5 years in the BPO industry. Demonstrated success in selling complex outsourcing solutions to enterprise clients. Proven track record of exceeding revenue targets in a fast-paced, competitive environment. Expertise in managing long sales cycles and negotiating high-value contracts. Exceptional leadership and team-building abilities. Strong strategic thinking and problem-solving skills. Excellent communication, presentation, and negotiation skills. Proficiency in CRM systems and sales analytics tools. Deep understanding of BPO operations, market dynamics, and client needs. Willingness to travel extensively for client meetings and industry events. Ability to foster a culture of innovation, accountability, and continuous improvement. Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Conditions of Employment
Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources. Equal Opportunity Employer
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. We do not discriminate based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex, sexual orientation, or other protected characteristics. We consider qualified applicants with criminal histories in a manner consistent with laws. We do not tolerate discrimination or harassment of any kind. About MCI
MCI helps clients with CX and DX challenges, creating solutions that deliver exceptional experiences. MCI offers BPO, staff augmentation, contact center services, and IT services across various industries. Recognized for rapid growth, MCI operates multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 people. The above description provides a general overview and is not exhaustive. Duties and responsibilities may change. This is not a contract of employment. The employer may revise this description at any time. Additional Info
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
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VP BPO Sales
role at
Mass Markets . 2 months ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced and driven Vice President of BPO (Business Process Outsourcing) Sales to spearhead our sales strategy and lead business growth initiatives in the BPO sector. This executive role focuses on identifying opportunities, building strategic relationships, and driving revenue growth by offering tailored outsourcing solutions to enterprise clients. The ideal candidate will have a proven track record of success in the BPO industry, with exceptional leadership and consultative selling skills. As Vice President of BPO Sales, you will have the opportunity to shape the company’s growth trajectory, lead a talented team, and make a significant impact in a dynamic and evolving industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities
Develop and execute a comprehensive sales strategy to achieve growth targets and establish the company as a market leader in the BPO space. Identify and pursue new business opportunities by targeting enterprise-level clients across various industries. Build and maintain strong relationships with key decision-makers, including C-suite executives, to foster long-term partnerships. Collaborate with internal teams to design and present tailored BPO solutions that address client needs and deliver measurable value. Identify emerging market trends and new service opportunities to expand the company’s footprint in the BPO industry. Recruit, train, and mentor a high-performing sales team, ensuring alignment with the company’s strategic goals. Establish and track key performance indicators (KPIs) to measure sales effectiveness and inform decision-making. Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements. Oversee the sales budget, ensuring optimal allocation of resources to maximize return on investment. Represent the company at industry events, conferences, and forums to enhance visibility and build the brand. Candidate Qualifications
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred. 10+ years of progressive sales experience, with at least 5 years in the BPO industry. Demonstrated success in selling complex outsourcing solutions to enterprise clients. Proven track record of exceeding revenue targets in a fast-paced, competitive environment. Expertise in managing long sales cycles and negotiating high-value contracts. Exceptional leadership and team-building abilities. Strong strategic thinking and problem-solving skills. Excellent communication, presentation, and negotiation skills. Proficiency in CRM systems and sales analytics tools. Deep understanding of BPO operations, market dynamics, and client needs. Willingness to travel extensively for client meetings and industry events. Ability to foster a culture of innovation, accountability, and continuous improvement. Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Conditions of Employment
Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources. Equal Opportunity Employer
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. We do not discriminate based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex, sexual orientation, or other protected characteristics. We consider qualified applicants with criminal histories in a manner consistent with laws. We do not tolerate discrimination or harassment of any kind. About MCI
MCI helps clients with CX and DX challenges, creating solutions that deliver exceptional experiences. MCI offers BPO, staff augmentation, contact center services, and IT services across various industries. Recognized for rapid growth, MCI operates multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 people. The above description provides a general overview and is not exhaustive. Duties and responsibilities may change. This is not a contract of employment. The employer may revise this description at any time. Additional Info
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
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