Vodafone
Solution Sales Specialist – Vodafone US Inc.
Location: West Coast, USA
Join to apply for the
Solution Sales Specialist
role at
Vodafone .
Role Purpose To provide pre‑sales technical support to customers on an outbound basis across Domestic, International, & Partner Markets in the United States.
Role Accountabilities
Design Global Enterprise customer solutions based on Vodafone products and services
Win Global Enterprise Customer confidence in professional abilities and support the inbound account team in gaining Global Enterprise Customer agreement to proceed with Vodafone’s proposals
Prepare solution and service descriptions as input for customer tender documents (RfI, RfP, etc)
Define trial programs in agreement with the Account Managers and the Global Enterprise Customer
Collaborate with Customer Project Managers and Technical resources
Lead discussions with Global Enterprise customers on technical solution design
Evaluate and document the Global Enterprise Customer’s technical infrastructure with which Vodafone’s solutions will be integrated
Assist Global Account Managers and National Account Managers in identifying and scoping of sales leads for Vodafone products and services
Assist the Account Managers in assessing cost requirements to assist to price setting
Engage with Vodafone’s internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported
Engage with Service Fulfilment Team to build the customer support model and present it in a standardized format, following international quality guidelines (e.g. ITIL methodology). Agree critical success criteria to assure delivery of support infrastructure during trials and/or operational phase
Work with the Program Manager to agree handover of design for implementation by the Service Fulfilment team
Work closely with Band OpCo Product Management and leverage them as 2nd Level Support
Run Workshops / Innovation sessions to help customers develop strategies using Vodafone services
Document Global Enterprise customer requirements in standardized format and perform GAP analysis as compared to Vodafone’s standard products & services offer / capability
Run customer‑facing presentations, workshops in person or remotely on Vodafone’s products and services
Assess the satisfaction of Global Enterprise Customers, colleagues, OpCos and Partner Managers with regard to the Solution Design approach, capturing lessons learned and sharing these with the Solution Sales and Technical Support Teams to drive improvements in our approach to technical Solution Sales and Solution Design
Essential
5yrs+ Technical Sales experience
Technical University Degree
Extensive experience in telecoms/IT design with proven technical co‑ordination
Experience in change management in a technological context
Team player, strong influence and relationship management skills
A self‑starter with a determination to succeed, balanced with appropriate tact and diplomacy
Fluent in English
In‑Depth Knowledge
Fixed data communication technologies [including SD‑WAN, MPLS, IP VPN technologies]
Voice communication technologies [including IPT, NGN, IN, SIP etc…]
High Level Understanding
Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility]
Cloud, Cyber Security & Managed Services
Unified Communications solutions
Business development skills – unlocking the opportunity based on customers’ business requirements
Desired
Ability to lead in high‑growth, high‑uncertainty environments
Ability to work in an international and distributed virtual team
Excellent Customer relationship management skills with ability to interact at Director level
Strong communication and decision making skills – ability to balance conflicting interests
Strong commercial understanding and proven track record of delivery
Proven problem solving and analytical skills
Ability to influence others
Key Performance Indicators
Assist Account Managers in identifying and scoping of sales leads for complex voice and data solutions
Demonstrate ROI benefits to customers using Vodafone’s products and services
Inputs (solution and service descriptions, value propositions) for customer tender documents
Ensure that the proposed solutions fit with the Vodafone Global Service Customer’s technical requirements
Annual AOV target of €6M
Proactively participates in a Regional/National, multi‑competence team of Vodafone and third‑parties of typically 10 resources without direct line‑manager mandate
Compensation Range Base salary range is $102,080 – $140,000 / yr. TTC includes commission. Commission details TBD.
Additional Benefits
Annual leave: 17 days + 9 national holidays
Public Service: 2 days/year
Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition
Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
Access to: private medical, private dental, free health assessments
Additional discounts: Fitness Allowance
Equal Opportunity Employer We recognize and celebrate the importance of diversity and inclusivity in our workplace… We are an equal opportunity employer and do not tolerate any form of discrimination.
Not a perfect fit? We encourage you to apply even if you don’t meet all the desired criteria exactly. We are passionate about Inclusion for All.
Together we can. Referrals increase your chances of interviewing at Vodafone by 2x.
Seniority level Not Applicable
Employment type Full-time
Job function Other
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Join to apply for the
Solution Sales Specialist
role at
Vodafone .
Role Purpose To provide pre‑sales technical support to customers on an outbound basis across Domestic, International, & Partner Markets in the United States.
Role Accountabilities
Design Global Enterprise customer solutions based on Vodafone products and services
Win Global Enterprise Customer confidence in professional abilities and support the inbound account team in gaining Global Enterprise Customer agreement to proceed with Vodafone’s proposals
Prepare solution and service descriptions as input for customer tender documents (RfI, RfP, etc)
Define trial programs in agreement with the Account Managers and the Global Enterprise Customer
Collaborate with Customer Project Managers and Technical resources
Lead discussions with Global Enterprise customers on technical solution design
Evaluate and document the Global Enterprise Customer’s technical infrastructure with which Vodafone’s solutions will be integrated
Assist Global Account Managers and National Account Managers in identifying and scoping of sales leads for Vodafone products and services
Assist the Account Managers in assessing cost requirements to assist to price setting
Engage with Vodafone’s internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported
Engage with Service Fulfilment Team to build the customer support model and present it in a standardized format, following international quality guidelines (e.g. ITIL methodology). Agree critical success criteria to assure delivery of support infrastructure during trials and/or operational phase
Work with the Program Manager to agree handover of design for implementation by the Service Fulfilment team
Work closely with Band OpCo Product Management and leverage them as 2nd Level Support
Run Workshops / Innovation sessions to help customers develop strategies using Vodafone services
Document Global Enterprise customer requirements in standardized format and perform GAP analysis as compared to Vodafone’s standard products & services offer / capability
Run customer‑facing presentations, workshops in person or remotely on Vodafone’s products and services
Assess the satisfaction of Global Enterprise Customers, colleagues, OpCos and Partner Managers with regard to the Solution Design approach, capturing lessons learned and sharing these with the Solution Sales and Technical Support Teams to drive improvements in our approach to technical Solution Sales and Solution Design
Essential
5yrs+ Technical Sales experience
Technical University Degree
Extensive experience in telecoms/IT design with proven technical co‑ordination
Experience in change management in a technological context
Team player, strong influence and relationship management skills
A self‑starter with a determination to succeed, balanced with appropriate tact and diplomacy
Fluent in English
In‑Depth Knowledge
Fixed data communication technologies [including SD‑WAN, MPLS, IP VPN technologies]
Voice communication technologies [including IPT, NGN, IN, SIP etc…]
High Level Understanding
Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility]
Cloud, Cyber Security & Managed Services
Unified Communications solutions
Business development skills – unlocking the opportunity based on customers’ business requirements
Desired
Ability to lead in high‑growth, high‑uncertainty environments
Ability to work in an international and distributed virtual team
Excellent Customer relationship management skills with ability to interact at Director level
Strong communication and decision making skills – ability to balance conflicting interests
Strong commercial understanding and proven track record of delivery
Proven problem solving and analytical skills
Ability to influence others
Key Performance Indicators
Assist Account Managers in identifying and scoping of sales leads for complex voice and data solutions
Demonstrate ROI benefits to customers using Vodafone’s products and services
Inputs (solution and service descriptions, value propositions) for customer tender documents
Ensure that the proposed solutions fit with the Vodafone Global Service Customer’s technical requirements
Annual AOV target of €6M
Proactively participates in a Regional/National, multi‑competence team of Vodafone and third‑parties of typically 10 resources without direct line‑manager mandate
Compensation Range Base salary range is $102,080 – $140,000 / yr. TTC includes commission. Commission details TBD.
Additional Benefits
Annual leave: 17 days + 9 national holidays
Public Service: 2 days/year
Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition
Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
Access to: private medical, private dental, free health assessments
Additional discounts: Fitness Allowance
Equal Opportunity Employer We recognize and celebrate the importance of diversity and inclusivity in our workplace… We are an equal opportunity employer and do not tolerate any form of discrimination.
Not a perfect fit? We encourage you to apply even if you don’t meet all the desired criteria exactly. We are passionate about Inclusion for All.
Together we can. Referrals increase your chances of interviewing at Vodafone by 2x.
Seniority level Not Applicable
Employment type Full-time
Job function Other
#J-18808-Ljbffr