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Ledge

Sales Development Representative

Ledge, Scottsdale, Arizona, us, 85261

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More than a decade ago, Ledge introduced America to the first‑in‑pool chaise and modern design‑forward furniture for a more compelling outdoor living experience. Today the award‑winning brand is recognized as the in‑pool and poolside leader, adopted by discerning homeowners and five‑star resort and residential properties around the world.

Job Overview The

Sales Development Representative

is a highly motivated and results‑driven individual responsible for handling inbound and outbound consumer calls, emails, texts, and chats, with a strong focus on selling, upselling, and cross‑selling our products. This role works with potential and returning customers on product recommendations to process orders and drive revenue growth.

Key Responsibilities

Engage with inbound and outbound consumer inquiries to drive sales and conversations

Develop new sales opportunities with warm lead opportunities via outbound emails, calls, and website traffic follow‑ups

Follow up on web orders, abandoned carts, and warm sales leads to close sales opportunities

Communicate with consumers to understand their needs and requirements to identify sales opportunities

Meet or exceed monthly sales and productivity budgets

Accurately log consumer interactions and opportunities in CRM (e.g., HubSpot and NetSuite)

Stay up to date on product knowledge, current marketing promotions, and internal processes and policies

Collaborate cross‑functionally with Consumer Experience Support, Operations, Pool, B2B sales, and Marketing teams

Exhibit strong sales business acumen and deep understanding of consumer behavior to close sales opportunities

Requirements

3+ years of inside sales experience in a contact center environment with a proven track record of meeting revenue goals

Strong written and verbal communication and interpersonal skills with a consumer‑first attitude

Experience working with contact center phone systems, CRM and/or ERP systems (e.g., HubSpot preferred or Salesforce and NetSuite preferred)

Ability to multitask, prioritize, and manage time effectively in a fast‑paced inside sales contact center environment

Background in furniture/home decor sales for eCommerce businesses or retail is a plus

Proficient in Microsoft Word, Excel, PowerPoint, and Google Workspace applications, including Google Sheets and Docs

Employment Type Full‑time

Seniority Level Mid‑Senior level

Job Function Sales and Business Development

Industries Furniture and Home Furnishings Manufacturing

At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals.

We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment.

Salary: $50,000 – $60,000 + commission

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