Scientific Games
A Scientific Games Sales Account Manager (SAM) is responsible for representing the New Mexico Lottery and Scientific Games daily in retailer locations throughout the state. Their primary responsibilities include recruiting new lottery retailers, executing the raise them right program at new retail locations, and supporting other routes/territories as needed. Secondary responsibilities include executing and supporting lottery promotions as requested. The position requires the ability to work with minimal daily supervision as well as work independently.
Accountable to drive new retailers to achieve optimal sales targets
Conduct business review presentations with key decision makers at the manager and Divisional manager level
Establish and maintain rapport with decision makers at each retailer
Analyze and utilize data daily to influence retail decision makers on their Lottery needs
Promote New Mexico Lottery products upon each retailer visit
Create retailer action plans to increase incremental sales at key retailers
Grow the New Mexico Lottery Instant game portfolio by increasing Bin count utilizing sales performance data
Educate retailers and lottery players on all instant and draw games provided by the lottery
Support open territories or routes as assigned
Participate and engage in all Scientific Games and New Mexico Lottery sales meetings
Conduct promotions at the retailer level, interreacting with the retailer and lottery consumer/players
Ensure proper inventory levels are maintained for every retailer within the designated route territory
Provide each retailer with updated Point of Sale material upon each sales call
Ensure all products are in stock and ready to be sold
Achieve and maintain the best placement for all Lottery games and Point of Sale material in each retail establishment
Ensure the proper placement of each Instant game to maintain plan-o-gram integrity
Adhere to all New Mexico Lottery policies and procedures within each retailer
Maintain all proper Lottery information guides in each retailer
Ensure all equipment is working correctly upon each retail sales call
Document each sales call electronically
Retailer Recruitment
Identify potential locations which could possibly sell New Mexico lottery games
Meet or exceed all quarterly recruitment targets/goals
Present all Lottery products and the benefits of selling Lottery products to potential businesses
Execute the entire application process with potential new customersSet up and train new Lottery Retailers
Conduct training with retailer employees on the policies and procedures of the New Mexico Lottery
Educate Lottery customers/players while working in retail locations
Provide hands-on training for related retailer equipment.
Adhere to Raise them Right – 30/60/90 program.
General Responsibilities
Maintain the highest level of integrity and professionalism in completing all responsibilities and duties while representing both Scientific Games, and the New Mexico Lottery
Adhere and uphold all policies set forth by Scientific Games and the Lottery
Maintain a safe work environment and clean driving record
Perform annual training requirements
All other duties as assigned
Qualifications / Skills / Knowledge Required
Valid Driver’s License and clean driving record (to be maintained)
Excellent written and verbal communication skills with a strong attention to detail
Experience with Microsoft Word, Excel, PowerPoint
Ability to remain tactful and diplomatic in difficult situations
Ability to train others on products and promotions
Ability to quickly troubleshoot both mechanical and system issues
Positive and self-motivated attitude
Ability to work individually and with others as a team
Bachelor’s Degree in Sales or related field or equivalent experience of 2 years minimum is preferred
Experience with the Lottery operation/industry is preferred
Education Bachelors degree in related field.
Years of Related Experience Years of experience 2 to 5 years
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
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Accountable to drive new retailers to achieve optimal sales targets
Conduct business review presentations with key decision makers at the manager and Divisional manager level
Establish and maintain rapport with decision makers at each retailer
Analyze and utilize data daily to influence retail decision makers on their Lottery needs
Promote New Mexico Lottery products upon each retailer visit
Create retailer action plans to increase incremental sales at key retailers
Grow the New Mexico Lottery Instant game portfolio by increasing Bin count utilizing sales performance data
Educate retailers and lottery players on all instant and draw games provided by the lottery
Support open territories or routes as assigned
Participate and engage in all Scientific Games and New Mexico Lottery sales meetings
Conduct promotions at the retailer level, interreacting with the retailer and lottery consumer/players
Ensure proper inventory levels are maintained for every retailer within the designated route territory
Provide each retailer with updated Point of Sale material upon each sales call
Ensure all products are in stock and ready to be sold
Achieve and maintain the best placement for all Lottery games and Point of Sale material in each retail establishment
Ensure the proper placement of each Instant game to maintain plan-o-gram integrity
Adhere to all New Mexico Lottery policies and procedures within each retailer
Maintain all proper Lottery information guides in each retailer
Ensure all equipment is working correctly upon each retail sales call
Document each sales call electronically
Retailer Recruitment
Identify potential locations which could possibly sell New Mexico lottery games
Meet or exceed all quarterly recruitment targets/goals
Present all Lottery products and the benefits of selling Lottery products to potential businesses
Execute the entire application process with potential new customersSet up and train new Lottery Retailers
Conduct training with retailer employees on the policies and procedures of the New Mexico Lottery
Educate Lottery customers/players while working in retail locations
Provide hands-on training for related retailer equipment.
Adhere to Raise them Right – 30/60/90 program.
General Responsibilities
Maintain the highest level of integrity and professionalism in completing all responsibilities and duties while representing both Scientific Games, and the New Mexico Lottery
Adhere and uphold all policies set forth by Scientific Games and the Lottery
Maintain a safe work environment and clean driving record
Perform annual training requirements
All other duties as assigned
Qualifications / Skills / Knowledge Required
Valid Driver’s License and clean driving record (to be maintained)
Excellent written and verbal communication skills with a strong attention to detail
Experience with Microsoft Word, Excel, PowerPoint
Ability to remain tactful and diplomatic in difficult situations
Ability to train others on products and promotions
Ability to quickly troubleshoot both mechanical and system issues
Positive and self-motivated attitude
Ability to work individually and with others as a team
Bachelor’s Degree in Sales or related field or equivalent experience of 2 years minimum is preferred
Experience with the Lottery operation/industry is preferred
Education Bachelors degree in related field.
Years of Related Experience Years of experience 2 to 5 years
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
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