Crescendo
Strategic Account Executive – Remote
Location: Remote (preferred: Los Angeles or San Francisco) Travel: As needed to meet key clients and attend major industry events About Crescendo
We represent peak CX performance in the AI era. Our platform delivers world‑class outsourcing and innovative technology, enabling customers to scale and operate without downtime. We are a team of builders, operators, and problem solvers who believe people are the real differentiator. Responsibilities
Own & Grow Key Accounts : Build deep, strategic relationships with decision‑makers across CX, digital, operations, and IT. Develop multi‑year growth plans to expand Crescendo’s footprint within these accounts. Strategic Solution Selling : Position Crescendo’s Augmented AI platform as a mission‑critical solution for omnichannel CX, workforce scalability, and operational efficiency. Tailor proposals to highlight ROI and category leadership. Executive Engagement : Cultivate trust with C‑level and senior executives, becoming a‑to advisor on industry trends in AI, automation, and next‑generation customer experience. Cross‑Functional Collaboration : Partner with product, marketing, and delivery to ensure solutions align with each client’s long‑term vision and are flawlessly executed post‑sale. Market Expansion : Identify whitespace opportunities within existing accounts and lead Crescendo’s push into new lines of business or adjacent markets. Quota Ownership : Consistently exceed revenue targets while maintaining a high standard of client satisfaction and account health. Thought Leadership : Represent Crescendo at key AI, CX, and technology events, sharing insights, case studies, and best practices to reinforce our position as the leader in AI‑powered CX. Qualifications
10+ years of SaaS, CX, AI, or related technology sales experience with a strong record of closing complex, multi‑million dollar deals. Expertise in building and executing multi‑year account strategies, expanding share of wallet, and navigating matrixed organizations at scale. Consultative selling skills with the ability to lead high‑stakes, strategic discussions with C‑level stakeholders. Exceptional executive presence and interpersonal skills; adept at creating trust and credibility across large, complex buying committees. Self‑starter comfortable operating in a fast‑moving, high‑growth environment where agility and creativity are key. Deep understanding of customer experience trends and the competitive technology landscape across multiple sectors. Why Crescendo?
We’re creating a new category: Augmented AI where human brilliance and advanced tech amplify each other. Hypergrowth in motion – from $0 to $100M+ ARR in under a year. Customer wins are the only wins that matter; outcomes last, not hype cycles. Culture built for leaders who thrive in the fast lane – collaboration meets velocity, creativity meets execution. Leadership defines the future; help set the standard for how Augmented AI transforms CX worldwide. Compensation & Benefits
Base salary $145,000–$165,000 + target total compensation $200,000+ (bonus, equity, benefits). Remote work with flexible hours. Equal Opportunity Employer
Crescendo is proud to be an equal‑opportunity workplace. We value diversity, inclusion, equity, and belonging and are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Privacy Notice
By filling out the forms associated with your job application and submitting your data to us, you consent to process and store your data for potential recruitment and hiring purposes. For more information, visit our Privacy Center. Apply now or contact careers@crescendo.ai for more information.
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Location: Remote (preferred: Los Angeles or San Francisco) Travel: As needed to meet key clients and attend major industry events About Crescendo
We represent peak CX performance in the AI era. Our platform delivers world‑class outsourcing and innovative technology, enabling customers to scale and operate without downtime. We are a team of builders, operators, and problem solvers who believe people are the real differentiator. Responsibilities
Own & Grow Key Accounts : Build deep, strategic relationships with decision‑makers across CX, digital, operations, and IT. Develop multi‑year growth plans to expand Crescendo’s footprint within these accounts. Strategic Solution Selling : Position Crescendo’s Augmented AI platform as a mission‑critical solution for omnichannel CX, workforce scalability, and operational efficiency. Tailor proposals to highlight ROI and category leadership. Executive Engagement : Cultivate trust with C‑level and senior executives, becoming a‑to advisor on industry trends in AI, automation, and next‑generation customer experience. Cross‑Functional Collaboration : Partner with product, marketing, and delivery to ensure solutions align with each client’s long‑term vision and are flawlessly executed post‑sale. Market Expansion : Identify whitespace opportunities within existing accounts and lead Crescendo’s push into new lines of business or adjacent markets. Quota Ownership : Consistently exceed revenue targets while maintaining a high standard of client satisfaction and account health. Thought Leadership : Represent Crescendo at key AI, CX, and technology events, sharing insights, case studies, and best practices to reinforce our position as the leader in AI‑powered CX. Qualifications
10+ years of SaaS, CX, AI, or related technology sales experience with a strong record of closing complex, multi‑million dollar deals. Expertise in building and executing multi‑year account strategies, expanding share of wallet, and navigating matrixed organizations at scale. Consultative selling skills with the ability to lead high‑stakes, strategic discussions with C‑level stakeholders. Exceptional executive presence and interpersonal skills; adept at creating trust and credibility across large, complex buying committees. Self‑starter comfortable operating in a fast‑moving, high‑growth environment where agility and creativity are key. Deep understanding of customer experience trends and the competitive technology landscape across multiple sectors. Why Crescendo?
We’re creating a new category: Augmented AI where human brilliance and advanced tech amplify each other. Hypergrowth in motion – from $0 to $100M+ ARR in under a year. Customer wins are the only wins that matter; outcomes last, not hype cycles. Culture built for leaders who thrive in the fast lane – collaboration meets velocity, creativity meets execution. Leadership defines the future; help set the standard for how Augmented AI transforms CX worldwide. Compensation & Benefits
Base salary $145,000–$165,000 + target total compensation $200,000+ (bonus, equity, benefits). Remote work with flexible hours. Equal Opportunity Employer
Crescendo is proud to be an equal‑opportunity workplace. We value diversity, inclusion, equity, and belonging and are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Privacy Notice
By filling out the forms associated with your job application and submitting your data to us, you consent to process and store your data for potential recruitment and hiring purposes. For more information, visit our Privacy Center. Apply now or contact careers@crescendo.ai for more information.
#J-18808-Ljbffr