RingCentral
Majors Expansion Account Manager, Public Sector
RingCentral, North, South Carolina, United States, 29112
Overview
Say hello to possibilities. RingCentral is a $2 Billion ARR company operating in a large market opportunity for UCaaS, Contact Center, and AI-powered adjacencies. We invest to ensure our AI-enabled technology and platforms meet customer needs. RingSense AI is our proprietary AI solution designed to fit customer business needs, orchestrated to be accurate and precise, and built on open platform principles we apply to core software solutions. We’re currently looking for:
an experienced Account Manager that thrives in a fast-paced, technology-driven environment. You will proactively manage a list of RingCentral’s premier installed public sector customers, cultivating and expanding business within these accounts. With ownership of 200+ current accounts, your goal is to uncover and capitalize on upsell opportunities and provide a high level of customer service. You will leverage B2B solution selling skills to grow your book of business and expand the RingCentral footprint within these accounts. To succeed in this role you must have experience in:
Selling to state and local government, K-12, and higher education. Able to navigate complex procurement rules and long sales cycles.
Becoming the resident expert on the RingCentral Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware.
Developing a strong understanding of our customers’ business priorities, systems and public sector use cases. Utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral.
Being an innovator to help drive the communication message within multiple sub-verticals.
Desired Qualifications:
2-3 years B2B upmarket sales experience, preferably in technology sector.
Demonstrated sales record of meeting and exceeding sales quotas.
Proven track record of success targeting state and local government, K-12, and higher education.
Success in maintaining existing customer base, cultivating new business, and upselling services/products.
Ability to explore and make recommendations to customers based on their priorities.
Excellent customer service orientation, in person and via virtual channels to support remote users.
Strong initiative and creativity applied through technology.
Vibrant and energetic attitude, willingness to perform and get things done.
What we offer:
Comprehensive medical, dental, vision, disability, and life insurance
Health Savings Account (HSA), Flexible Spending Accounts (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption, etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services for advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral’s Majors Sales
team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. We’re the largest and fastest-growing pure-play provider in our space. RingCentral’s work culture is the backbone of our success. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local Best Places to Work awards in major locations. RingCentral offers on-site, remote, and hybrid work options. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its MVP global platform. RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please learn more about how we can assist you. Compensation varies by location and experience. For Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the range is between $120,000 and $170,000 for full-time employees, plus eligibility for variable pay, equity, and benefits. Benefits may include health and wellness, 401k, ESPP, vacation, parental leave, and more.
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Say hello to possibilities. RingCentral is a $2 Billion ARR company operating in a large market opportunity for UCaaS, Contact Center, and AI-powered adjacencies. We invest to ensure our AI-enabled technology and platforms meet customer needs. RingSense AI is our proprietary AI solution designed to fit customer business needs, orchestrated to be accurate and precise, and built on open platform principles we apply to core software solutions. We’re currently looking for:
an experienced Account Manager that thrives in a fast-paced, technology-driven environment. You will proactively manage a list of RingCentral’s premier installed public sector customers, cultivating and expanding business within these accounts. With ownership of 200+ current accounts, your goal is to uncover and capitalize on upsell opportunities and provide a high level of customer service. You will leverage B2B solution selling skills to grow your book of business and expand the RingCentral footprint within these accounts. To succeed in this role you must have experience in:
Selling to state and local government, K-12, and higher education. Able to navigate complex procurement rules and long sales cycles.
Becoming the resident expert on the RingCentral Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware.
Developing a strong understanding of our customers’ business priorities, systems and public sector use cases. Utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral.
Being an innovator to help drive the communication message within multiple sub-verticals.
Desired Qualifications:
2-3 years B2B upmarket sales experience, preferably in technology sector.
Demonstrated sales record of meeting and exceeding sales quotas.
Proven track record of success targeting state and local government, K-12, and higher education.
Success in maintaining existing customer base, cultivating new business, and upselling services/products.
Ability to explore and make recommendations to customers based on their priorities.
Excellent customer service orientation, in person and via virtual channels to support remote users.
Strong initiative and creativity applied through technology.
Vibrant and energetic attitude, willingness to perform and get things done.
What we offer:
Comprehensive medical, dental, vision, disability, and life insurance
Health Savings Account (HSA), Flexible Spending Accounts (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption, etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services for advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral’s Majors Sales
team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. We’re the largest and fastest-growing pure-play provider in our space. RingCentral’s work culture is the backbone of our success. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local Best Places to Work awards in major locations. RingCentral offers on-site, remote, and hybrid work options. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its MVP global platform. RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please learn more about how we can assist you. Compensation varies by location and experience. For Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the range is between $120,000 and $170,000 for full-time employees, plus eligibility for variable pay, equity, and benefits. Benefits may include health and wellness, 401k, ESPP, vacation, parental leave, and more.
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