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Zendr

Public Sector Account Manager

Zendr, New Bremen, Ohio, United States

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Overview

Scaling Federal and Commercial Cybersecurity, OSINT, Data and AI Teams. Salary : €80 – 100k

(+ 20% bonus) Responsibilities

As a public sector account manager, you will take full ownership of a portfolio of government/public sector clients by leading the customer lifecycle from onboarding through renewal and expansion Build deep, strategic relationships with decision-makers and stakeholders in public institutions Monitor usage, risk signals, and customer health metrics to proactively solve issues before they escalate Identify growth opportunities (upsell, cross-sell) and develop account growth strategies Collaborate with internal teams (product, sales, success, marketing) to ensure customer feedback and needs are heard and acted upon Essential Skills

Fluent

in

Spanish

or

French

or

Romanian 7+ years in B2B account management or customer success (preferably in software or cyber fields) Proven track record managing strategic accounts, especially in the public sector Strong communication, negotiation, and value-based selling skills Analytical, proactive, with a mindset of protecting and growing your customers’ success Proficient with CRMs, account tools and comfortable with technical subject matter Seniority and Employment

Seniority level: Mid-Senior level Employment type: Full-time Industries: Software Development, Computer and Network Security, and Security and Investigations

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